Michele DeGeronimo
Queen Creek,AZ
Summary
22 years as a business manager with experience in automotive and real estate. Excellent in resolving problems and improving customer satisfaction and overall office organization and productivity. Excellent multi-tasking skills and ability to quickly master new technology and office procedures.
Skilled in the following software: Quicken Deluxe, Microsoft Word, Carlot Manager, Go Daddy Website Design and Wix Website Editor and Email Marketing, Chase business banking and wire transfers, DocuSign, TeamViewer, Google Docs, Google Calendar, Prism, Salesforce, Rently, Rently Manager and StatStream.
Overview
25
25
years of professional experience
Work History
National Leasing Consultant II
Progress Residential
07.2023 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Exhibited high energy and professionalism when dealing with clients and staff.
Property Acquisitions Assistant
Main Street Renewal
01.2022 - 11.2022
- Position was dissolved
- Assisted multiregional real estate agents in preparation and execution of purchase related documents.
- Maintained multiregional email inboxes for real estate agents, Title and Escrow officers.
- Ensured all documentation was properly executed and delivered timely to appropriate department.
- Proactively communicated with senior management on challenges along with appropriate solutions.
- Traveled and toured properties in various states to assure and assist quality control and operations for potential lessors.
Senior Business Manager
Team Verdone, LLC
01.1999 - 12.2021
- Managed multiple automobile dealerships for same company over 22 years.
- Supervised 7 employees and trained new hires. Maintained booking keeping records and accounting on daily and monthly basis along with providing yearly 1099's to employees.
- Other duties included preparing monthly taxes and financial records for the companies CPA and managing monthly A/P, A/R and payroll.
- As accountant and manager additional skills include, high organizational skills, maintaining company records and renewals, insurance, workman's compensation, motor vehicle licensing, renewals for companies business operations and auto financing and the process affiliated with automobile sales to completion.
- Responsibilities include processing stipulations necessary for financing, to include full processing of title and registration for finance companies and customers.
- Other responsible was the upkeep of the business website design and inventory, sales, marketing, accounting, daily and monthly reconciliation and management of front and back offices.
Education
Real-Estate Agent -
Arizona School of Real-Estate
Scottsdale, Arizona 2022
Certified Nursing Assistant -
Arizona Institute of Business And Technology
Phoenix, Arizona1994
Combat Medic / E.M.T. -
United States Army
Fort Sam Houston San Antonio, Texas1992
Notary
National Notary Association
Phoenix, AZSkills
- Operational leadership
- Employee management
- Reconciliation of business accounts
- Website design and maintenance
- Accounts receivable
- Accounts Payable
- Motor Vehicle Title and Registration process
- High organizational skills
- Monthly profit & loss statements through Quicken Deluxe
- Task Prioritization
- Independent Judgement
- Real Estate License in Arizona
- Notary State of Arizona
Timeline
National Leasing Consultant II
Progress Residential
07.2023 - Current
Property Acquisitions Assistant
Main Street Renewal
01.2022 - 11.2022
Senior Business Manager
Team Verdone, LLC
01.1999 - 12.2021
Real-Estate Agent -
Arizona School of Real-Estate
Certified Nursing Assistant -
Arizona Institute of Business And Technology
Combat Medic / E.M.T. -
United States Army
Notary
National Notary Association
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