Michele Dexter
Lawrenceville,PA
Summary
Professional and knowledgeable offering several years of experience in administrative support and customer service. Highly efficient planning and communication skills. Detail-oriented, strong organizational skills. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
26
26
years of professional experience
Work History
CNA
Three Rivers Absolut Care
2022.08 - Current
- Answered call lights and supported resident comfort
- Promoted good oral and personal hygiene by aiding residents with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Home Health
Age In Place
2019.05 - 2022.07
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Developed rapport to create safe and trusting environment for care.
- Transported clients for medical and personal outings.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Scheduled and coordinated medical appointments.
- Constructed cognitively stimulating activities.
Human Resources Assistant/Training Coordinator
Kraft Foods
1998.03 - 2018.08
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Compiled employee records from individual departments to maintain central files.
- Helped employees register for benefits programs using online portals.
- Checked references for potential candidates.
- Created job descriptions on boards for vacant jobs.
- Participated in job fairs to recruit new talent.
- Converted employee status from temporary to permanent.
- Monitored and analyzed employee satisfaction survey results.
- Created and trained on new safety training content
- Keeper of all employee and training records
- Participated in recruitment and selection process for new hires.
Education
High School Diploma -
Williamson Jr. Sr. High School
Tioga, PA06.1981
Skills
- Database Management
- Customer Service
- Meeting Coordination
- Expense Tracking
- Calendar Management
- Appointment Scheduling
- Multi-Line Phone Systems
- Verbal and Written Communication
Timeline
CNA
Three Rivers Absolut Care
2022.08 - Current
Home Health
Age In Place
2019.05 - 2022.07
Human Resources Assistant/Training Coordinator
Kraft Foods
1998.03 - 2018.08
High School Diploma -
Williamson Jr. Sr. High School
Similar Profiles
Shannon KellyShannon Kelly
Registered Nurse Supervisor at Absolut Care of WestfieldRegistered Nurse Supervisor at Absolut Care of Westfield
Austin McMindesAustin McMindes
Certified Nursing Assistant at Absolut Care Of Gasport Living LegendsCertified Nursing Assistant at Absolut Care Of Gasport Living Legends
LeeAnn KrytusLeeAnn Krytus
Registered Nurse at Absolut Care at Aurora ParkRegistered Nurse at Absolut Care at Aurora Park