Michele Disney
Austin,TX
Summary
Competent Special Education Paraprofessional offering wealth of experience in small group instruction with children of diverse ages. Passionate about education with desire to work with students across levels. Understands importance of teaching solid habits for success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SPED Aide
Lake Travis ISD
09.2022 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Aided students in developing self-advocacy skills, empowering them to take ownership of their learning experiences.
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Enhanced student understanding by providing individualized support and accommodations for diverse learning needs.
Customer Service Representative
ALSCO
05.2019 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Before and After School Care Assistant
A Child's World
02.2013 - 08.2019
- Facilitated group activities that promoted social skills development and positive peer interactions among students.
- Improved communication with parents by providing regular updates on their children''s progress and behavior during before and after school care sessions.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Assisted in the planning of special events such as holiday celebrations or field trips, creating memorable experiences for students.
Youth Program Coordinator
Boys And Girls Club Of Garden Grove
04.2007 - 02.2013
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Coached employees through day-to-day work and complex problems.
- Strengthened academic, social and physical education program offerings for area youth.
- Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
- Cultivated strong relationships with families by maintaining open lines of communication regarding program updates and individual achievements.
- Promoted a culture of respect, empathy, and collaboration among all members involved in the youth program activities.
- Enhanced youth engagement by developing and implementing interactive programs focused on personal growth and community involvement.
Education
High School Diploma -
Newbury Park High School
Newbury Park, CAGeneral Studies
Moorpark College
Moorpark, CAPhysical Education Teaching And Coaching
California State University - Dominguez Hills
Carson, CASkills
- Patience and Empathy
- Classroom Organization
- Teaching strategies
- Positive Reinforcement
- Data Collection
- Progress Monitoring
- Inclusion Support
- Special Education Strategies
Certification
Paraprofessional Certificate
Timeline
SPED Aide
Lake Travis ISD
09.2022 - Current
Customer Service Representative
ALSCO
05.2019 - 09.2022
Before and After School Care Assistant
A Child's World
02.2013 - 08.2019
Youth Program Coordinator
Boys And Girls Club Of Garden Grove
04.2007 - 02.2013
High School Diploma -
Newbury Park High School
General Studies
Moorpark College
Physical Education Teaching And Coaching
California State University - Dominguez Hills