- Passionate about reading, especially exploring both fiction and non-fiction to broaden my perspectives
- Deeply interested in psychology, particularly trauma and its impact on behavior and healing
- Enthusiastic about coffee culture, from brewing techniques to discovering unique blends
- A dedicated advocate for animal rescue, with a special place in my heart for caring for my six rescue dogs and two cats
Michele Dodorico
Summary
Dynamic and results-driven business owner and barber with 15 years of experience in managing all aspects of a small business, including team leadership, scheduling, budgeting, client relations, and marketing. Proven ability to manage multiple projects simultaneously, deliver exceptional customer service, and solve complex problems under pressure. Adept at streamlining operations, building strong relationships with clients and vendors, and leading a team to success. Eager to leverage my organizational, communication, and project management skills to transition into a project management role and contribute to the successful execution of business initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Barber
The G.O.A.T. Barber House
08.2021 - Current
- Managed day-to-day operations, including client scheduling, budgeting, and inventory control, ensuring efficiency and profitability.
- Led a team of 8 barbers, handling staff schedules, training, and performance evaluations.
- Oversaw client communications, addressing inquiries, resolving complaints, and ensuring satisfaction through personalized service.
- Utilized software (e.g., Square, Quickbooks) for financial management, appointment booking, and client communication.
- Developed and executed marketing strategies, including social media campaigns, resulting in 60+% increase in client retention.
- Established and maintained relationships with suppliers and vendors to ensure quality services and supplies.
- Managed risk factors such as appointment cancellations, staffing challenges, and market fluctuations..
Hearing Instrument Specialist
Miracle Ear
10.2023 - 04.2024
- Improved patient satisfaction by providing personalized hearing solutions and counseling.
- Enhanced client relationships through clear communication and empathetic listening to their concerns.
- Conducted comprehensive hearing evaluations for accurate diagnosis and treatment recommendations.
- Collaborated with audiologists and other professionals to develop individualized treatment plans for patients.
- Trained new employees on company protocols, product knowledge, and customer service skills.
Barber
Harvester Barber Shop
06.2011 - 08.2021
- Answered over 10 incoming telephone calls per day and scheduled appointments for clients.
- Consistently received positive performance reviews from guests
- Consulted with clients to assess personal style preferences and unique needs.
Data Entry Clerk
SDS
02.2020 - 05.2020
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Completed data entry tasks with accuracy and efficiency.
Education
BA - Psychology: Crisis Intervention
Liberty University
06-2026
AA - Psychology
Liberty University
07.2023
Skills
- Leadership & Team Management
- Time & Budget Management
- Project Planning & Scheduling
- Client Relationship Management
- Problem-Solving & Crisis Management
- Communication & Negotiation
- Tech-Savvy: Microsoft, Vagaro Pro, Quickbooks, Excel, Teams
Affiliations
- Missouri State Board of Cosmetology and Barbering licensee
- Member of the American Psychological Association
- Member of the Omega Nu Lambda, national collegiate honor society
Certification
- Missouri Professional License: Barber
Interests
Timeline
Hearing Instrument Specialist
Miracle Ear
10.2023 - 04.2024
Barber
The G.O.A.T. Barber House
08.2021 - Current
Data Entry Clerk
SDS
02.2020 - 05.2020
Barber
Harvester Barber Shop
06.2011 - 08.2021
AA - Psychology
Liberty University
BA - Psychology: Crisis Intervention
Liberty University
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