Michele Donnolo
Farmingdale,NY
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Motivated professional with extensive experience in customer service, sales and administrative tasks. Possesses excellent communication and interpersonal skills with the ability to build relationships with clients and students.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Esthetics Co-Teacher
Long Island Nail Skin & Hair Institute
03.2024 - Current
- Implemented critical thinking skills in students through problem-solving activities and real-world applications of concepts taught in class.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe classroom environment that promoted emotional well-being and academic growth for all students.
- Collaborated with teachers to develop educational plans for each student, ensuring optimal progress.
Licensed Esthetician
Gc Glam
08.2022 - Current
- Develops customized treatment plans for each client based on their skin type and individual needs
- Utilizes social media to promote business and marketing
- Provides post-treatment advice to clients regarding aftercare procedures and products
- Sterilize equipment for pre and post patient treatments.
Pure Barre Instructor
Pure Barre
09.2023 - 03.2024
- Teaches proper form and technique to adults in a barre fitness class
- Responsible for knowing the class choreography and music for each class
- Implementing safe classroom technique while correcting and assisting a client's form and understanding of the class.
Lead Customer Service Consultant
Amazing Lash Studio
08.2020 - 08.2022
- Engaged clients in person and over the phone to answer questions or address complaints
- Trained new staff on customer service processes and procedures, resulting in improved performance
- Educated clients on inventory of products driving retail sales
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Education
Esthetician License -
Long Island Nail Skin & Hair Institute
07.2021
Bachelors of Science (B.S) in Professional Communications -
Farmingdale State College
05.2019
Skills
- Guest Services expertise
- Superior attention to detail
- Organizational Skills
- Professional Demeanor
- Retail Sales
- Classroom Management
- Strong Communication Skills
Certification
- Makeup Artistry
- Hydrafacial
Timeline
Esthetics Co-Teacher
Long Island Nail Skin & Hair Institute
03.2024 - Current
Pure Barre Instructor
Pure Barre
09.2023 - 03.2024
Licensed Esthetician
Gc Glam
08.2022 - Current
Lead Customer Service Consultant
Amazing Lash Studio
08.2020 - 08.2022
Esthetician License -
Long Island Nail Skin & Hair Institute
Bachelors of Science (B.S) in Professional Communications -
Farmingdale State College
- Makeup Artistry
- Hydrafacial
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