Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michele Donovan

Romeoville,IL

Summary

Enthusiastic trained manager, bartender and server with over ten years in the restaurant industry. Looking to find the next chapter. I have experience in chiropractic assistance, and am looking to get a better dive into it. Dedication helps me to stay focused and learn quickly. I am also proudly punctual.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Hooters Management Corporation
09.2024 - 04.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Chiropractic Assistant

Back to Basics Chiropractic
2006 - 2008
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Input patient data into computer system using Software and checked information for accuracy.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Enhanced patient comfort and readiness for adjustments by efficiently preparing treatment areas and equipment.

Bartender/Bar Manager

Station One Smokehouse
05.2024 - 2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender Manager

Big Sammy’s Bar and Restaurant
07.2023 - 2025
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
  • Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Server and Bartender IRD

Hyatt Centric Mag Mile
07.2019 - 03.2020
  • Setting up restaurant and lounge. Taking drink and food orders. Running food and drinks. Maintaining order in all areas of the bar and restaurant. Cleaning, stocking, sidework. Taking up room service orders.

Server/Bartender

Hooters
01.2006 - 11.2018
  • Greeting all guests as they walk in. Taking appetizer, drink, and entree orders. Checking back to make sure all guests have everything they need at all times. Entering orders into pos system. Pre bussing and cleaning throughout shift. Stocking at end of shift. Closing out all tabs and doing checkout before leaving.

Bartender

Double J's
06.2012 - 11.2017
  • Serving customers, cleaning, stocking. Running computer system. Closing out end of night duties. Counting money at end of shift. Keeping Inventory of liquor.

Education

No Degree -

Joliet Junior College
Joliet, IL

High school diploma - undefined

Plainfield South High School
Plainfield, IL
06.2004

Skills

  • Hostess
  • Food preparation
  • Bartending
  • Waitress
  • Room service
  • Sales
  • Store management
  • Wine knowledge
  • Food Safety
  • Organizational skills
  • Fine dining experience
  • Cashiering (10 years)
  • Inventory control
  • POS
  • Years of customer service (10 years)
  • Cash handling
  • Restaurant Server
  • Barista experience
  • Electrical stimulation
  • Traction
  • Front desk work

Certification

  • Food Handler Certification
  • ServSafe Food Handler
  • Bassett
  • Bartender License
  • TABC Certified

Timeline

Restaurant Manager

Hooters Management Corporation
09.2024 - 04.2025

Bartender/Bar Manager

Station One Smokehouse
05.2024 - 2025

Bartender Manager

Big Sammy’s Bar and Restaurant
07.2023 - 2025

Server and Bartender IRD

Hyatt Centric Mag Mile
07.2019 - 03.2020

Bartender

Double J's
06.2012 - 11.2017

Server/Bartender

Hooters
01.2006 - 11.2018

High school diploma - undefined

Plainfield South High School

Chiropractic Assistant

Back to Basics Chiropractic
2006 - 2008

No Degree -

Joliet Junior College

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Michele Donovan