Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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MICHELE E. HANCHAR

Holmdel

Summary

Experienced business systems professional with strong focus on optimizing processes and enhancing system efficiency. Known for fostering team collaboration and delivering tangible results in dynamic environments. Expertise in business analysis, data modeling, and project management. Adaptable and dependable, consistently meeting evolving organizational needs while ensuring successful outcomes.

Overview

25
25
years of professional experience

Work History

Senior Business Systems Analyst

Horizon BCBSNJ
04.2015 - Current
  • Lead and main point of contact between Senior Executive Organizational Business and IT Officials for high-impact enterprise projects exceeding $3-5M
  • Full Business and System Analysis responsibility for project lifecycle, from development to delivery, across the entire organization
  • Develop application lifecycle management (ALM) and requirement management plan documents (RMP), business requirements documents (BRD), interface control documents (ICD), and requirement traceability matrix (RTM)
  • Assist in the creation of business architecture solution blueprints, project charters, and coordinated requirements sessions
  • Present impactful solutions for efficient business or system processes, utilizing expertise in technology and process re-engineering
  • Create Business Process Impact Analysis (BPIA) documents, Business Design Specifications, User Stories, Use Cases, ALM initiative request forms, BSA PLC documents, and reviewed Sprints
  • Retain accountability for the continuous development and delivery of IT products and services, ensuring alignment with specific functional business area requirements
  • Collaborate with procurement division for RFPs, vendor evaluation, and decision-making on crucial IT investments, vendor selection, relationships, and technologies
  • Engage with internal IT experts for timely completion of essential deliverables
  • Showcase excellent listening and analytical abilities, demonstrating effective written and verbal communication skills with stakeholders at all levels
  • Strategic and analytical management, identifying and resolving business needs in challenging, fast-paced environments
  • Establish and maintain robust connections with team members and management across all hierarchical levels

Business Analyst

NEW YORK LIFE Insurance Company
03.2000 - 04.2015
  • Gathered business requirements through collaboration with stakeholders, Solution Architects, IT professionals, and vendors
  • Acted as a liaison between business and project team, refining high-level business needs into detailed business process impact analysis (BPIA)
  • Strong comprehension and practical expertise in utilizing Requirements Traceability Matrix (RTM) tools
  • Hands-on experience in various testing types: Functional Testing, Integration Testing, Regression Testing, etc
  • Collaboration with Developers and Testers, both onshore and offshore, and relevant business units to address issues and modifications

Education

Bachelor of Science - Psychology

St Thomas Aquinas College
Sparkill, New York

Skills

  • Business Requirement Intelligence/Gathering
  • Technical Documentation
  • Domain Knowledge
  • Process Modeling
  • Problem Solving
  • Critical Thinking
  • Quality Assurance
  • Project Management
  • Adaptability
  • Collaboration
  • Communication Skills
  • Presentation Skills
  • Time Management
  • Customer Focus

Accomplishments

  • Implemented Enterprise Content Management (ECM) system, resulting in significant cost savings of 5M.
  • Resolved financial reporting issues through General Ledger customization, enhancing Finance, Actuarial, and Treasury analytics and Reports.
  • Developed efficient inventory tracking spreadsheets, optimizing inventory management processes.
  • Meticulously completed Request for Proposal (RFP) documents, successfully completing vendor selection for Projects over 1M.
  • Collaborated with a cross-functional team of 25+ members to develop Billing Level Funding, contributing to the successful implementation of this initiative.

Affiliations

  • Toastmasters
  • Vice President of 'Champions RISE' - Disability Affinity Group- Office of Diversity and Inclusion project

Timeline

Senior Business Systems Analyst

Horizon BCBSNJ
04.2015 - Current

Business Analyst

NEW YORK LIFE Insurance Company
03.2000 - 04.2015

Bachelor of Science - Psychology

St Thomas Aquinas College

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MICHELE E. HANCHAR