Summary
Overview
Work History
Education
Skills
Affiliations
Websites
References
Timeline
Generic

Michele Fauss

Boulder Creek,CA

Summary

Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records.

Overview

14
14
years of professional experience

Work History

Veterinary Technician

Adobe Animal Hospital Mobile
Los Altos, CA
06.2000 - 07.2010
  • Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
  • Followed precise feeding instructions and schedules for animals under care.
  • Scheduled appointments.
  • Assisted with diagnosis and treatment of animal health problems by performing lab tests on specimens.
  • Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Determined appropriate dosages of medication based on weight calculations using veterinary scales.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Dispensed prescription medications upon request from veterinarians.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
  • Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Collected samples of bodily fluids to analyze for parasites or other diseases.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.

Office Administrative Assistant

Coldwell Banker
Saratog, CA
04.1996 - 06.2000
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Collected data from various sources to create accurate financial statements on a monthly basis.
  • Provided support to other departments by completing clerical tasks as needed.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Organized and maintained filing systems, both paper and electronic.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Greeted visitors and responded to inquiries in a professional manner.
  • Responded promptly to customer inquiries via email or phone.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed daily office operations and maintained office supplies inventory, restocking supplies and submitting purchase orders.
  • Answered incoming calls in a timely manner and directed them appropriately.
  • Prepared outgoing mailings using postage meter machine.

Education

High School Diploma -

Monta Vista High School
Cupertino, CA
06-1993

Some College (No Degree) -

De Anza College
Cupertino, CA

Skills

  • Acrylic painting
  • Packaging and shipping
  • Artistic flair
  • Art composition
  • Client communication
  • Medical record keeping
  • Appointment scheduling
  • Customer service
  • Medication administration
  • Office organization
  • Correspondence handling
  • Email management
  • Telephone reception
  • Supply inventory
  • Dedicated team player

Affiliations

  • Artist
  • Mixed Media Painter

References

References available upon request.

Timeline

Veterinary Technician

Adobe Animal Hospital Mobile
06.2000 - 07.2010

Office Administrative Assistant

Coldwell Banker
04.1996 - 06.2000

High School Diploma -

Monta Vista High School

Some College (No Degree) -

De Anza College

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Michele Fauss