Michele Flaherty
Fresno,CA
Summary
Accomplished leader with over 30 years of experience in Deployment Readiness and Family Readiness Programs, notably with the Air National Guard. Chief Enlisted Manager, E-9, Group Chief Master Sergeant for the 144 MDG/FW. Excelled as Homeland Response Force (HRF)/Chemical Biological, Radiological, Nuclear and High-yield Explosive, Enhanced Response Force (CERFP) Team Lead/Supervisor at L2 Defense, enhancing team productivity and customer satisfaction through effective project management and communication. Skilled in both written and verbal communication, demonstrating a strong ability to supervise diverse teams and improve operational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
HRF/CERFP Team Lead
L2 Defense
02.2023 - Current
- Functioned as the team lead/supervosor for the Homeland Response Force (HRF)/ Chemical, Biological, Radiological, Nuclear and high-yield Explosive, (CBRNE), Enhanced Response Force Package (CERFP) Observer/Controller/Trainer (OCT) Team.
- Helped train and certify military HRF/CERFP teams across the nation as a specialist in Command and Control section, Decontamination section, and Medical section.
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Chief Enlisted Manager Medical Group
Fresno Air National Guard, 144 FW
03.2013 - 12.2022
- Oversaw the unit Airman & Family Readiness Program (AFRP) to maximize retention and readiness for 90+ personnel.
- Ensured all airman were aware of family readiness assistance in areas such as family assistance, employment outreach, volunteer training. Other areas of assistance included Crisis, Legal, financial, Tricare, ID cards/DEERS, Community Information and Outreach Services, Employment/Financial Literacy, Emergency Family Assistance Center and Exceptional Family Member Program.
- Well versed in retirement information as well as Veterans Disability benefits and percentages for Federal Technicians, AGR personnel, and DSG Personnel.
- Experience that gave me a general knowledge of principles of organization, management, and administration. Understanding in compiling reports, letters, memoranda and required person-to-person contacts to convey information. Experience which demonstrates the ability to provide technical guidance and assistance to airman in need. Experienced in using computer and automation systems.
Health Systems Specialist
Air National Guard
06.2010 - 12.2021
- Broad experience supervising employees, managing annual budget, work closely with human resources on personnel issues, planning, classified reports, ensuring operational goals of medical group and wing are always met.
- Managing and oversight of health and wellness of 1100+ military members, processing medical waivers for current military members. Oversight of yearly medical exams and medical records are always accurate and current.
- Performed as the unit deployment monitor ensuring the medical group readiness as well as wing medical readiness
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations. Solid focus on medical staff customer service towards all patients.
Health Services Technician
Air National Guard
04.2004 - 06.2010
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Reviewed requests for expenditures and determined if such applications were justified and within budget.
- Acted as the Unit Deployment Monitor ensuring members were deployment ready at all times.
- Developed and maintained electronic record management systems to analyze and process data, 1000 + electronic records.
- Ensured all physicians, nurse practitioners and physician assistants were fully credentialed.
- Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
- Managed F/T team of 15 + personnel, schedule and workflow between jobs. Oversaw supervision of 90+ military medical members
Education
Associate of Science - Applied Science, Allied Health Sciences
Community College of The Air Force
Montgomery, AL2013
Skills
- Written And Verbal Communication
- Supervision of Fed Tech, AGR, and DSG
- 20 years Unit Deployment Monitor
- IG Augmentee ACC Readiness inspections
- Observer/Controller/Trainer (OCT) augmentee for NGB/SG and as a civilian contractor
- Development and Implementation of plans
- Highly Skilled in Deployment Readiness
- Knowledgeable on ANG Family Readiness Programs
Certification
- Trained in all Approving Authority certifications for finance issues
- Experience as the unit Budget Resource Adviser
- Versed in the Federal Technician overview and supervisor course
- Mass Fatalities Incident Response Planning Course
- IS-00200.b ICS for Single Resources and Initial Action Incident, ICS-200
- Medical Effects of Ionizing Radiation
- National Registered EMT from 1990-2018
Timeline
HRF/CERFP Team Lead
L2 Defense
02.2023 - Current
Chief Enlisted Manager Medical Group
Fresno Air National Guard, 144 FW
03.2013 - 12.2022
Health Systems Specialist
Air National Guard
06.2010 - 12.2021
Health Services Technician
Air National Guard
04.2004 - 06.2010
Associate of Science - Applied Science, Allied Health Sciences
Community College of The Air Force
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