Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Frieri

Sales Systems Manager
Chicago,IL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

RFP Systems Manager

Hyatt Hotels Corp
09.2013 - Current

Management of the overall Transient Sales RFP Process and communication plan of the RFP Season

  • Facilitate and support entire Corporate/Consortia/Government RFP Process globally for Global sales teams and hotels.
  • Provide training, communication, and day to day problem solving.
  • Manage relationship with Cvent RFP tool in regards to training, invoices, hotel tools and marketing.
  • Manage relationships with other third party RFP Systems.
  • RFP account reports through internal reporting tools like Cognos and Envision.
  • Facilitate over 500 local RFPs as well as direct contact for several accounts.

Sales and Marketing Specialist

Hyatt International
03.2008 - 08.2013

Sales and Marketing Coordinator

Hyatt International
02.2006 - 02.2008

Administration Assistant - VP of Rooms & Marketing

Hyatt International
06.1997 - 01.2006

Education

Bachelor of Arts - Communications

Concordia University Chicago
River Forest, IL
05.2001 -

Skills

  • Customer Service support for both clients and hotels
  • Webinar Training and Documentation
  • Microsoft Word/Excel/Powerpoint

Timeline

RFP Systems Manager

Hyatt Hotels Corp
09.2013 - Current

Sales and Marketing Specialist

Hyatt International
03.2008 - 08.2013

Sales and Marketing Coordinator

Hyatt International
02.2006 - 02.2008

Bachelor of Arts - Communications

Concordia University Chicago
05.2001 -

Administration Assistant - VP of Rooms & Marketing

Hyatt International
06.1997 - 01.2006
Michele FrieriSales Systems Manager