Michele Fry
Jacksonville,FL
Summary
Healthcare professional with strong foundation in health information management. Proven ability to enhance data integrity and maintain compliance with healthcare regulations. Highly collaborative, adaptable, and focused on achieving results through teamwork and efficient problem-solving. Skilled in data management, and regulatory compliance.
Overview
22
22
years of professional experience
Work History
Health Information Management Specialist/MR Clerk
Lakeview Health Systems
11.2024 - 09.2025
- Process/scan requests for medical records
- Handle petty cash and reimbursements
- Scan ID and insurance cards into EMR
- Verify client’s private property on admission and discharge
- Enter diagnostic codes in SmartCare
- Administrative duties, i.e., typing, answering phones, filing
- Fill-in as receptionist as needed
- Ensured accuracy of patient health records through meticulous data entry and validation processes.
Documentation Auditor
Lakeview Health Systems
09.2021 - 10.2024
- Pull reports from KIPU EMR
- Conduct internal audits of patient care documentation for clinical and nursing dept
- Audit clinical PHP/IOP group session and progress notes for completion
- Audit for missing individual assessment/psych notes
- Audit for medical/healthcare documentation i.e., consent forms to ensure completed
- Ensure all incomplete documentation followed up on and documented in chart
- Ensure all group session sign-in sheets were turned in and filed accordingly
- Create excel spreadsheets to track and follow-up on all auditing assigned
- Administrative duties, i.e., typing, answering phones, filing
HR Coordinator
Lakeview Health Systems
11.2005 - 04.2020
- Facilitate pre-employment & new hire process.
- Conducted new hire orientation.
- Resolve payroll, performance and time management issues using various HRIS systems (ADP, Paycom & Ultipro).
- Tracking of various compliance related issues to include training.
- Ensure personnel files are up to date and within JCAHO and DCF guidelines.
- HR support for 3 facilities, 231 employees.
- Assist with timekeeping, benefits and some recruiting.
- Conduct exit interviews.
- Proficient in Microsoft Office Suite.
Mental Health Technician
Lakeview Health Systems
12.2003 - 11.2005
- Ensure patient safety and assist in needed interventions
- Observe and document patient treatment
- Transport patients as needed
- Encourage participation in daily activities
Education
Associate in A Technical Certificate - Office/Medical Office Systems
Florida Community College
Jacksonville, FL05-2003
Skills
- Detail oriented individual with 20 years of Administrative/Clerical experience
- Continuous learning mindset
- Healthcare compliance
- Auditing and reporting
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- HIPAA compliance
- Electronic health record specialist
Timeline
Health Information Management Specialist/MR Clerk
Lakeview Health Systems
11.2024 - 09.2025
Documentation Auditor
Lakeview Health Systems
09.2021 - 10.2024
HR Coordinator
Lakeview Health Systems
11.2005 - 04.2020
Mental Health Technician
Lakeview Health Systems
12.2003 - 11.2005
Associate in A Technical Certificate - Office/Medical Office Systems
Florida Community College
Other Professional & Personal Experience
- 08/89 - 06/93 EN3, United States Navy - Honorable discharge
- Knowledge of the 12-Steps