Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Michele Gaffney

Tamaqua,Pennsylvania

Summary

Ambitious Paralegal offering in-depth knowledge of legal terminology and principles. Excels at prioritizing competing tasks and ascertaining future needs. Expertly assists lawyers and attorneys in executing legal transactions and drafting and processing legal documents.

Overview

24
24
years of professional experience

Work History

Certified Nursing Assistant

EShyft
Howell, NJ
02.2020 - Current
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.

Site Supervisor

UPS
Tamaqua, PA
05.2015 - 02.2020
  • Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
  • Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
  • Developed plans for preventive maintenance schedules to minimize downtime of production equipment.
  • Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.

Customer Service Representative

Capital Blue Cross
Allentown, PA
01.2000 - 03.2015
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Paralegal - Paralegal Studies

Berks Career And Technolgy Center
Leesport, PA
12-2025

Certified Nursing Assistant Certificate - Certified Nursing Assistant

Lehigh Carbon Community College
Schnecksville, PA
02-2020

Skills

  • Patient-focused care
  • Collecting specimens
  • Mobility Assistance
  • Infection control procedures
  • Documentation preparation
  • Business Correspondence Writing
  • Accuracy and Precision
  • Decision-Making
  • Problem-solving aptitude
  • Data entry background

Affiliations

  • Gardening
  • Volunteering
  • Avid Reader
  • Traveling

Timeline

Certified Nursing Assistant

EShyft
02.2020 - Current

Site Supervisor

UPS
05.2015 - 02.2020

Customer Service Representative

Capital Blue Cross
01.2000 - 03.2015

Paralegal - Paralegal Studies

Berks Career And Technolgy Center

Certified Nursing Assistant Certificate - Certified Nursing Assistant

Lehigh Carbon Community College

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Michele Gaffney