Summary
Overview
Work History
Education
Skills
Timeline
Generic
Michele Galban

Michele Galban

Menifee,CA

Summary

Skilled professional in navigating the complexities of global logistics and supply chain management, with background in freight forwarding. Demonstrated ability to streamline operations, ensuring efficient and cost-effective transportation of goods. Strong communicator, adept at fostering relationships with carriers, clients, and customs officials to expedite shipments. Implemented innovative tracking systems that enhanced operational transparency and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Domestic and International Relocation Coordinator/Inside Sales

VIP Transport Mayflower Transit & United Van Lines
Corona, CA
01.2015 - 01.2021
  • Communicate and coordinate between clients, agents, warehouse and third party vendors to meet client's household and/or office relocation and booking needs from load to delivery.
  • Sales calls and inside sales, which include setting up appointment to connect virtually with client to perform virtual walkthrough home with client. Assess all items to be relocated and provide pricing quote and/or negotiate for services needed.
  • Register booked moves utilizing internal Quotes to Go system and Unigroup move portal.
  • Close attention to deadlines and time restraints for smooth process.
  • Tracking and tracing of shipments. Close communication with long haul and local drivers on load and delivery.
  • Billing and collecting based on services performed.
  • Maintain spreadsheet on new and existing orders.
  • Coordination with Freight forwarder as needed for international household goods shipments.
  • Provide solution to resolve issues in most effective manner.

Logistics Coordinator/Freight Forwarder

Fr. Meyer's Sohn North America
Newport Beach, CA
01.2010 - 01.2013
  • Manage and monitor day-to-day aspects of bookings, shipping, tracking, tracing and billing for both import and export ocean shipments to meet customer needs.
  • Prepare needed documents for customs clearance. Ocean/house bill of lading, AES/ISF filing, certificate of origin, packing list and commercial invoice. Documents against Letters of Credit.
  • Arrange/coordinate trucking pick-ups and delivery appointments with ability to affect cost effective transportation solutions.
  • Communicate service issues to client and management with ability to resolve and follow through.
  • Manage and maintain ownership of assigned client accounts.
  • Able to assist in all other areas of operations as directed by management.
  • Customer service skills including the ability to recognize the needs of clients along with problem solving skills with active solutions.

Logistics Coordinator / Office Administrator

United Steel Supply, Inc.
Laguna Hills, CA
01.2006 - 01.2009
  • Customer service by phone/fax and email.
  • Bill of lading preparation and export documents against Letter of Credit and cash payments.
  • Work with carriers and freight forwarders to book shipments at best transit times available.
  • Track movements of shipped cargo from inland origin to loading port to destination.
  • Prepare and examine invoices, packing lists and needed documents for customs clearance.
  • Negotiate pricing with carriers, customers and vendors.
  • Arrange/coordinate trucking pick-ups and delivery appointments with ability to affect cost effective transportation solutions.
  • Communicate production requirement with warehouse to fulfill client orders.
  • Develop various forms, reports and document templates for office and management operations.
  • Payroll and accounting support.

Education

Business Math, Introduction to Business, Principles of Logistics

Norco Community College
Norco, CA
07.2025

Certificate - Administrative Assistant

Center for Employment Training
Riverside, CA
01.1996

Skills

  • Data analysis
  • Logistics coordination
  • Problem resolution
  • Effective communication
  • Time management
  • Sales negotiation
  • Software proficiency
  • Client relationship building
  • Shipping coordination
  • Microsoft Word
  • Excel
  • Access
  • QuickBooks
  • PowerPoint
  • Outlook

Timeline

Domestic and International Relocation Coordinator/Inside Sales

VIP Transport Mayflower Transit & United Van Lines
01.2015 - 01.2021

Logistics Coordinator/Freight Forwarder

Fr. Meyer's Sohn North America
01.2010 - 01.2013

Logistics Coordinator / Office Administrator

United Steel Supply, Inc.
01.2006 - 01.2009

Business Math, Introduction to Business, Principles of Logistics

Norco Community College

Certificate - Administrative Assistant

Center for Employment Training

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