Michele Garnett
Las Vegas,NV
Summary
Motivated, personable front office professional with an experienced background in customer service, clerical, and human resources. Talent for multi-tasking and deploying quick educated decisions under pressure. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent guidelines. Flexible and versatile, able to maintain poise under pressure in deadline-driven environments. Excellent team-building skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Executive Director of Operations/Chief Financial Officer
Solid Renovations Co LLC
12.2016 - Current
- Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
- Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow the organization and increase revenue.
- Assisted in recruiting, hiring, and training of team members.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Oversaw the successful completion of external audits, addressing any recommendations promptly to ensure smooth operations.
- Oversaw accounts payable and receivable to track income and expenditures, drive statutory compliance and provide quantitative financial information.
- Oversaw deployment of strategic business plans to accomplish accounting, compliance, and revenue targets.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational and human resources to optimize business performance.
Executive Director of Operations/Chief Financial Officer
Five Star Flooring Store
05.2022 - 09.2024
- Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
- Oversaw day-to-day operations to keep the organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow the organization and increase revenue.
- Assisted in recruiting, hiring, and training of team members.
- Managed purchasing, sales, marketing, and customer account operations efficiently.
- Oversaw the successful completion of external audits, addressing any recommendations promptly to ensure smooth operations.
- Oversaw accounts payable and receivable to track income and expenditures, drive statutory compliance, and provide quantitative financial information.
- Oversaw deployment of strategic business plans to accomplish accounting, compliance, and revenue targets.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational, and human resources to optimize business performance.
- Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
Recruitment Specialist /Lead Front Desk Receptionist
Wake Research - Clinical Research Center of Nevada
10.2012 - 11.2022
- Promptly corresponded with applicants and coordinated interviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Research Associate/Receptionist
Precision Opinion
08.2011 - 10.2012
- Professional Interviewer and refusal converter.
- Conducted the National Immunization Survey on behalf of the Centers for Disease Control and Prevention.
- Front Desk, hostess, and provided all set up to conduct the focus group.
- Responsible for payroll distribution.
Education
Skills
- Operations Management
- Organizational Development
- Logistics Management
- Workforce Planning
- Recruitment and retention
- Business Administration
- Customer Service
- Attention to Detail
- Reliability
- Organizational Skills
- Adaptability and Flexibility
- Scheduling
- Hiring and Onboarding
Certification
- Terra Community College – Fremont, OH
Certified Medical Clerical Assistant May 2010
Timeline
Executive Director of Operations/Chief Financial Officer
Five Star Flooring Store
05.2022 - 09.2024
Executive Director of Operations/Chief Financial Officer
Solid Renovations Co LLC
12.2016 - Current
Recruitment Specialist /Lead Front Desk Receptionist
Wake Research - Clinical Research Center of Nevada
10.2012 - 11.2022
Research Associate/Receptionist
Precision Opinion
08.2011 - 10.2012
- Terra Community College – Fremont, OH
Certified Medical Clerical Assistant May 2010
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