MICHELE GARTEN
Fairview Park,OH
Summary
Knowledgeable Infant Teacher well-versed in keeping babies fed, well-rested and cared for. Good at building positive relationships with parents and keeping work areas clean, neat and sanitized. Offering 5 1/2 years of education and experience, including certification in Infant CPR and first aid. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Lead Infant 1 Daycare Teacher
West Shore Child Care Center
02.2020 - Current
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Used proper sanitizing techniques for toys, surfaces, and equipment.
- Promoted development of social, emotional, and communication skills in infants.
- Promoted sensory development by providing access to different textures.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Kept classroom and feeding areas clean, neat and safe.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Sales Associate
Kohl's Department Stores, Inc
10.2018 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Assistant Toddler 2 Teacher
Rockport UMC
04.2017 - 09.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Implemented curriculum to enhance classes with learning-focused activities.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Established positive relationships with students and families.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Guided students to develop social, emotional and physical skills.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behavior and communication skills for students.
- Assessed student progress and provided feedback on educational development.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Supported students in developing self-esteem and self-confidence.
- Developed and implemented behavior management plans.
On Bus Instructor
Rocky River City Schools
04.2014 - 03.2017
- Taught new drivers to develop positive relationships with students, faculty and parents to support continuous rapport and communication.
- Taught new drivers to adhere to scheduled routes and accomplish timely drop-offs and pick-ups to comply with preset route criteria.
- Taught new drivers how to complete pre-trip and post-trip bus inspections and document info in vehicle logs.
- Demonstrated to new drivers how to have strict adherence to safety regulations and traffic laws to safeguard passengers.
- Taught new drivers how to communicate information to parents to promote good communication and transparency.
- Taught new drivers to transport passengers safely along prescribed routes according to tight schedules.
- Taught new drivers how to report vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Taught new drivers how to maintain Ohio driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Taught new drivers how to obey federal, Ohio and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Taught new drivers how to assist students with boarding and exiting bus to reduce safety issues.
- Taught new drivers how to assist in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Taught new drivers how to inspect emergency equipment and verified safe working order for student and driver use.
- Taught new drivers how to assist passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Taught new drivers how to comply with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Taught new drivers how to work closely with school administration and transportation to maintain smooth operations.
- Taught new drivers how to assess bus condition and maintain brakes, wipers, gas levels, and cleanliness.
- Taught drivers how to draft and submit reports detailing trips, fuel, mileage, and hours.
- Taught new drivers how to maintain accurate and up-to-date route and time logs.
- Taught new drivers to drive bus along assigned route, picking up students.
- Taught new drivers how to keep up to date on local, state and federal regulations related to school bus operations.
- Taught new drivers how to identify and report mechanical problems and safety hazards.
- Taught new drivers how to supervise students during loading, unloading and on bus.
- Taught new drivers to enforce student behavior policies and respond to student emergencies.
- Taught new drivers how to operate CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Taught new drivers how to complete logbooks, incident reports and other daily paperwork.
- Taught new drivers how to record bus route and make notes for substitute drivers.
- Taught new drivers how to teach students first-aid and emergency protocols in case of emergency.
- Taught new drivers how to administer first aid to passengers in need.
- Assisted in training new drivers and maintaining driver certifications.
- Inspected and serviced buses on regular basis.
- Taught new drivers how to create and enforce bus rules and keep expectations posted.
- Taught new drivers how to attend pre-trip meetings to support safe transport of students
- Tracked new drivers progress, frequently checking in with struggling new drivers and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved new drivers performance by defining clear goals and communicating performance metrics.
- Promoted school bus safety, collaboration and best practices.
- Tested and evaluated new drivers on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate new drivers.
- Tested and evaluated new drivers on materials presented in workshops and classes.
- Developed and clearly presented school bus rules, guidelines and objectives.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Enhanced new drivers comprehension and shortened learning process through new teaching methods.
- Communicated new drivers progress to employer and for collaborative approach to educational goals.
- Collaborated with administration to secure departmental budget increase.
- Certified new drivers and re-certified seasoned drivers.
- Instructed new drivers on the procedures to safely boarding and unloading students on same side of street and crossing the street.
- Instructed new drivers how to perform an accurate school bus pre-trip inspection.
Professional School Bus Driver
Rocky River City Schools
06.2006 - 03.2017
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Communicated information to parents to promote good communication and transparency.
- Transported passengers safely along prescribed routes according to tight schedules.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained Ohio driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Obeyed federal, Ohio and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Worked closely with school administration and transportation to maintain smooth operations.
- Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
- Drafted and submitted reports detailing trips, fuel, mileage, and hours.
- Maintained accurate and up-to-date route and time logs.
- Drove bus along assigned route, picking up students.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Identified and reported mechanical problems and safety hazards.
- Supervised students during loading, unloading and on bus.
- Enforced student behavior policies and responded to student emergencies.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Completed logbooks, incident reports and other daily paperwork.
- Recorded bus route and made notes for substitute drivers.
- Taught students first-aid and emergency protocols in case of emergency.
- Executed proper and timely loading and unloading of passengers.
- Administered first aid to passengers in need.
- Assisted in training new drivers and maintaining driver certifications.
- Inspected and serviced buses on regular basis.
- Created and enforced bus rules and kept expectations posted.
- Attended pre-trip meetings to support safe transport of students.
School Bus Aide
Rocky River School District
08.2005 - 08.2006
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
- Completed daily attendance logs for all routes.
- Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Secured special seats and restraint devices used by students.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Kept student personal and medical information in strictest confidence.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
- Accompanied driver throughout assigned routes on each school day.
- Checked to make sure students boarded correct bus, particularly for younger children.
- Helped load and unload disabled and non-ambulatory passengers.
- Completed thorough bus inspections before and after each trip.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
- Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
- Maintained clean, tidy and obstruction-free bus interior.
- Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.
- Taught and modeled safe bus riding practices to students.
- Cultivated trusting relationships with transported students and guardians.
Elementary School Lunch Aide
Rocky River City Schools
08.2005 - 08.2006
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Cleaned and sanitized surfaces, tools and equipment.
- Prepared ingredients and recipe components ahead of time.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Served food according to temperature, safety and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Received and stored incoming supplies according to procedures.
- Provided exemplary service to students, staff and visitors.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed students needs.
- Monitored dining room inventory and replenished as necessary.
- Established rapport with customers by providing friendly and attentive service.
Customer Service Manager
Value City Department Store
08.2004 - 07.2006
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
- Kept accurate records to document customer service actions and discussions.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Researched and corrected customer concerns to promote company loyalty.
- Controlled resources and utilized assets to achieve qualitative and quantitative targets.
- Developed and offered unique discount options to drive interest in new product lines.
- Generated customer satisfaction surveys to analyze results into action plans.
Sales Associate
Dillard's Department Store, Inc.
05.1996 - 07.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Customer Service Assistant
Value City Department Store
06.1992 - 09.1995
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Answered customer questions about product availability and shipment times.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Managed numerous incoming calls each day with utmost professionalism and knowledgeable service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Delivered prompt service to prioritize customer needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Met customer call guidelines for service levels, handle time and productivity.
- Managed timely and effective replacement of damaged or missing products.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Responded proactively and positively to rapid change.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Sought ways to improve processes and services provided.
- Trained staff on operating procedures and company services.
- Increased efficiency and team productivity by promoting operational best practices.
- Cross-trained and backed up other customer service managers.
- Implemented and developed customer service training processes.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and provided backup support for organizational leadership.
Office Manager
Thomas Transportation, Inc.
06.1992 - 09.1995
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Evaluated employee records and productivity and submitted evaluation reports.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Accounts payable/receivable
- Human Resources
- Taxes
Cook and Waitress
Santo's Pizza
05.1988 - 06.1992
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
- Cooked food
- Prepped food for next day
Education
High School Diploma -
John Hay High School
East Cleveland, OH06.1989
Skills
- Foundational Knowledge
- Certified in Early Childhood Education
- Multi-Sensory Activities
- Feeding Guidelines Knowledge
- General Housekeeping
- Adept at Working with Special Needs Children
- Customer Service
- Time Management
- Baby Sign Language
- Classroom Observation
- Teacher and Administrator Collaboration
- Positive Reinforcement Methods
- Disaster Preparedness Training
Certification
Infant and Adult CPR certified
Timeline
Lead Infant 1 Daycare Teacher
West Shore Child Care Center
02.2020 - Current
Sales Associate
Kohl's Department Stores, Inc
10.2018 - 01.2021
Assistant Toddler 2 Teacher
Rockport UMC
04.2017 - 09.2019
On Bus Instructor
Rocky River City Schools
04.2014 - 03.2017
Professional School Bus Driver
Rocky River City Schools
06.2006 - 03.2017
School Bus Aide
Rocky River School District
08.2005 - 08.2006
Elementary School Lunch Aide
Rocky River City Schools
08.2005 - 08.2006
Customer Service Manager
Value City Department Store
08.2004 - 07.2006
Sales Associate
Dillard's Department Store, Inc.
05.1996 - 07.2005
Customer Service Assistant
Value City Department Store
06.1992 - 09.1995
Office Manager
Thomas Transportation, Inc.
06.1992 - 09.1995
Cook and Waitress
Santo's Pizza
05.1988 - 06.1992
High School Diploma -
John Hay High School
Infant and Adult CPR certified
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