Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MICHELE GARTEN

MICHELE GARTEN

Fairview Park,OH

Summary

Knowledgeable Infant Teacher well-versed in keeping babies fed, well-rested and cared for. Good at building positive relationships with parents and keeping work areas clean, neat and sanitized. Offering 5 1/2 years of education and experience, including certification in Infant CPR and first aid. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Lead Infant 1 Daycare Teacher

West Shore Child Care Center
2020.02 - Current
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Promoted development of social, emotional, and communication skills in infants.
  • Promoted sensory development by providing access to different textures.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
  • Kept classroom and feeding areas clean, neat and safe.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Sales Associate

Kohl's Department Stores, Inc
2018.10 - 2021.01
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Assistant Toddler 2 Teacher

Rockport UMC
2017.04 - 2019.09
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Established positive relationships with students and families.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Guided students to develop social, emotional and physical skills.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Modeled positive behavior and communication skills for students.
  • Assessed student progress and provided feedback on educational development.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Supported students in developing self-esteem and self-confidence.
  • Developed and implemented behavior management plans.

On Bus Instructor

Rocky River City Schools
2014.04 - 2017.03


  • Taught new drivers to develop positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Taught new drivers to adhere to scheduled routes and accomplish timely drop-offs and pick-ups to comply with preset route criteria.
  • Taught new drivers how to complete pre-trip and post-trip bus inspections and document info in vehicle logs.
  • Demonstrated to new drivers how to have strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Taught new drivers how to communicate information to parents to promote good communication and transparency.
  • Taught new drivers to transport passengers safely along prescribed routes according to tight schedules.
  • Taught new drivers how to report vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Taught new drivers how to maintain Ohio driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Taught new drivers how to obey federal, Ohio and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Taught new drivers how to assist students with boarding and exiting bus to reduce safety issues.
  • Taught new drivers how to assist in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Taught new drivers how to inspect emergency equipment and verified safe working order for student and driver use.
  • Taught new drivers how to assist passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Taught new drivers how to comply with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Taught new drivers how to work closely with school administration and transportation to maintain smooth operations.
  • Taught new drivers how to assess bus condition and maintain brakes, wipers, gas levels, and cleanliness.
  • Taught drivers how to draft and submit reports detailing trips, fuel, mileage, and hours.
  • Taught new drivers how to maintain accurate and up-to-date route and time logs.
  • Taught new drivers to drive bus along assigned route, picking up students.
  • Taught new drivers how to keep up to date on local, state and federal regulations related to school bus operations.
  • Taught new drivers how to identify and report mechanical problems and safety hazards.
  • Taught new drivers how to supervise students during loading, unloading and on bus.
  • Taught new drivers to enforce student behavior policies and respond to student emergencies.
  • Taught new drivers how to operate CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Taught new drivers how to complete logbooks, incident reports and other daily paperwork.
  • Taught new drivers how to record bus route and make notes for substitute drivers.
  • Taught new drivers how to teach students first-aid and emergency protocols in case of emergency.
  • Taught new drivers how to administer first aid to passengers in need.
  • Assisted in training new drivers and maintaining driver certifications.
  • Inspected and serviced buses on regular basis.
  • Taught new drivers how to create and enforce bus rules and keep expectations posted.
  • Taught new drivers how to attend pre-trip meetings to support safe transport of students
  • Tracked new drivers progress, frequently checking in with struggling new drivers and identifying root causes of problems.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved new drivers performance by defining clear goals and communicating performance metrics.
  • Promoted school bus safety, collaboration and best practices.
  • Tested and evaluated new drivers on materials presented in workshops and classes.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate new drivers.
  • Tested and evaluated new drivers on materials presented in workshops and classes.
  • Developed and clearly presented school bus rules, guidelines and objectives.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Enhanced new drivers comprehension and shortened learning process through new teaching methods.
  • Communicated new drivers progress to employer and for collaborative approach to educational goals.
  • Collaborated with administration to secure departmental budget increase.
  • Certified new drivers and re-certified seasoned drivers.
  • Instructed new drivers on the procedures to safely boarding and unloading students on same side of street and crossing the street.
  • Instructed new drivers how to perform an accurate school bus pre-trip inspection.

Professional School Bus Driver

Rocky River City Schools
2006.06 - 2017.03
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Communicated information to parents to promote good communication and transparency.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Maintained Ohio driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Obeyed federal, Ohio and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Drafted and submitted reports detailing trips, fuel, mileage, and hours.
  • Maintained accurate and up-to-date route and time logs.
  • Drove bus along assigned route, picking up students.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Identified and reported mechanical problems and safety hazards.
  • Supervised students during loading, unloading and on bus.
  • Enforced student behavior policies and responded to student emergencies.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Completed logbooks, incident reports and other daily paperwork.
  • Recorded bus route and made notes for substitute drivers.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Executed proper and timely loading and unloading of passengers.
  • Administered first aid to passengers in need.
  • Assisted in training new drivers and maintaining driver certifications.
  • Inspected and serviced buses on regular basis.
  • Created and enforced bus rules and kept expectations posted.
  • Attended pre-trip meetings to support safe transport of students.

School Bus Aide

Rocky River School District
2005.08 - 2006.08
  • Helped students with physical and mental disabilities to board, disembark and ride bus.
  • Documented disciplinary and behavioral incidents in tailored reports.
  • Built and maintained positive relationships with teachers, students and parents.
  • Completed daily attendance logs for all routes.
  • Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Secured special seats and restraint devices used by students.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Kept student personal and medical information in strictest confidence.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
  • Accompanied driver throughout assigned routes on each school day.
  • Checked to make sure students boarded correct bus, particularly for younger children.
  • Helped load and unload disabled and non-ambulatory passengers.
  • Completed thorough bus inspections before and after each trip.
  • Calmed unruly students during bus rides and helped prevent repeated disruptions.
  • Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
  • Maintained clean, tidy and obstruction-free bus interior.
  • Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.
  • Taught and modeled safe bus riding practices to students.
  • Cultivated trusting relationships with transported students and guardians.

Elementary School Lunch Aide

Rocky River City Schools
2005.08 - 2006.08
  • Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
  • Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
  • Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
  • Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Prepared ingredients and recipe components ahead of time.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Served food according to temperature, safety and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Received and stored incoming supplies according to procedures.
  • Provided exemplary service to students, staff and visitors.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.
  • Provided attentive service and proactively assessed students needs.
  • Monitored dining room inventory and replenished as necessary.
  • Established rapport with customers by providing friendly and attentive service.

Customer Service Manager

Value City Department Store
2004.08 - 2006.07
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Followed through with client requests to resolve problems.
  • Kept accurate records to document customer service actions and discussions.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Researched and corrected customer concerns to promote company loyalty.
  • Controlled resources and utilized assets to achieve qualitative and quantitative targets.
  • Developed and offered unique discount options to drive interest in new product lines.
  • Generated customer satisfaction surveys to analyze results into action plans.

Sales Associate

Dillard's Department Store, Inc.
1996.05 - 2005.07
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Customer Service Assistant

Value City Department Store
1992.06 - 1995.09
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Answered customer questions about product availability and shipment times.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.
  • Managed numerous incoming calls each day with utmost professionalism and knowledgeable service.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Delivered prompt service to prioritize customer needs.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
  • Promptly responded to inquiries and requests from prospective customers.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Managed timely and effective replacement of damaged or missing products.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Responded proactively and positively to rapid change.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Sought ways to improve processes and services provided.
  • Trained staff on operating procedures and company services.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Cross-trained and backed up other customer service managers.
  • Implemented and developed customer service training processes.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Cross-trained and provided backup support for organizational leadership.

Office Manager

Thomas Transportation, Inc.
1992.06 - 1995.09
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Accounts payable/receivable
  • Human Resources
  • Taxes

Cook and Waitress

Santo's Pizza
1988.05 - 1992.06
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Cooked food
  • Prepped food for next day


Education

High School Diploma -

John Hay High School
East Cleveland, OH
06.1989

Skills

  • Foundational Knowledge
  • Certified in Early Childhood Education
  • Multi-Sensory Activities
  • Feeding Guidelines Knowledge
  • General Housekeeping
  • Adept at Working with Special Needs Children
  • Customer Service
  • Time Management
  • Baby Sign Language
  • Classroom Observation
  • Teacher and Administrator Collaboration
  • Positive Reinforcement Methods
  • Disaster Preparedness Training

Certification

Infant and Adult CPR certified

Timeline

Lead Infant 1 Daycare Teacher

West Shore Child Care Center
2020.02 - Current

Sales Associate

Kohl's Department Stores, Inc
2018.10 - 2021.01

Assistant Toddler 2 Teacher

Rockport UMC
2017.04 - 2019.09

On Bus Instructor

Rocky River City Schools
2014.04 - 2017.03

Professional School Bus Driver

Rocky River City Schools
2006.06 - 2017.03

School Bus Aide

Rocky River School District
2005.08 - 2006.08

Elementary School Lunch Aide

Rocky River City Schools
2005.08 - 2006.08

Customer Service Manager

Value City Department Store
2004.08 - 2006.07

Sales Associate

Dillard's Department Store, Inc.
1996.05 - 2005.07

Customer Service Assistant

Value City Department Store
1992.06 - 1995.09

Office Manager

Thomas Transportation, Inc.
1992.06 - 1995.09

Cook and Waitress

Santo's Pizza
1988.05 - 1992.06

High School Diploma -

John Hay High School

Infant and Adult CPR certified

MICHELE GARTEN