Michele Gavin
Training Specialist
Pittsburgh,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Educator
Lake Travis Independent School District
Austin, TX
08.2021 - 08.2023
- Built relationships and communicated with parents to provide best learning environment for children.
- Provided complete instructional design of course curriculum. Developed and implemented engaging lesson plans and projects to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
- Maintained campus and grant budgets. Made purchases, collected payments, and verified billing information; interacted with vendors on quotes and invoicing.
- Led professional development courses for colleagues.
Educator
Leander Independent School District
Leander, TX
08.2020 - 07.2021
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
- Replenished classroom supply levels to support planned lessons and activities.
- Utilized innovative teaching strategies to effectively engage students in learning.
Educator
Magnolia Independent School District
Magnolia , TX
11.2016 - 07.2020
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Trained and supervised new teachers to apply best teaching practices and comply with protocols.
- Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
Educator
St. John Lutheran Early Childhood Center
Cypress, TX
08.2014 - 11.2016
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Director of Children's Ministry
Christ Church Of Austin
Austin, TX
03.2012 - 05.2014
- Implemented and adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Vetted volunteers and interested parties for criminal history or issues risking children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
- Analyzed revenue and program cost data to determine budget priorities.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Director of Christian Education
St. Timothy's Anglican Church
Spring, TX
05.2007 - 01.2012
- Collaborated with training team and developed missionary and member care training that met educational and spiritual needs in organization.
- Kept age and stage training and supporting documentation up to date and equipped new Christian education volunteers.
- Offered Christian education, pastoral care and spiritual support in high-stress environment.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
- Analyzed revenue and program cost data to determine budget priorities.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Marketing Specialist
St. Timothy's Anglican Church
Spring , TX
04.2007 - 01.2012
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Identified appropriate marketing channels and target customers for campaigns.
- Served as in-house designer; reated organization branding, graphic designs and developed visuals for promotional materials.
- Created customized marketing materials to increase product awareness.
- Wrote engaging and successful marketing, advertising, and website copy.
Office Administrator and Marketing
Integris Automation
Houston, TX
10.2004 - 04.2007
- Prepared and edited various technical documents, including financial reports, presentation materials, procedural manuals, and high-level correspondence; used established guidelines and proper formatting; ensured confidentiality of sensitive information and materials.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Developed marketing strategies, corporate branding, and marketing collateral; assisted in drafting the initial business plan.
- Prepared and processed payroll to facilitate prompt staff payments.
- Reconciled account files and produced monthly reports.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Product Manager
RCN Telecom Services LLC
Princeton, NJ
08.1999 - 09.2001
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Monitored market trends and competitor performance to update promotional strategies.
- Assessed costs and estimated production capabilities to evaluate economic viability.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
Billing Supervisor
RCN Telecom Services LLC
Princeton, NJ
07.1998 - 09.1999
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
- Reviewed documentation for compliance with requirements and accuracy of information.
- Performed account reconciliations and resolved variances.
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Prepared and submitted monthly billing reports to management for financial overview.
Senior Project Analyst
Citizens Communications
Dallas, TX
04.1997 - 07.1998
- Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
- Reported project cost analyses to enhance workflow and increase profits.
- Optimized testing protocols by integrating simulations into diagnostic and validation tasks.
- Led integration of Customer Relationship Management (CRM) systems.
- Identified and resolved risk issues in project proposals, mitigating potential liability claims.
Marketing Coordinator
Matrix Telecom
Ft. Worth, TX
08.1993 - 04.1997
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Tracked and reported on marketing campaign responses.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Established relationships with key stakeholders and media outlets to secure press coverage and increase rapport and trust.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Organized logistics for marketing and proposal strategy meetings.
Librarian, Conservation
University Of Pittsburgh
Pittsburgh, PA
02.1989 - 08.1993
- Cared for the preservation and restoration of the extensive print resources of the university's large library system.
- Repaired, bound, and created enclosures for books and other materials.
- Trained and supervised library staff and other personnel.
Education
Bachelor of Arts - Art History And Studio Art Dual Degree
09.1988 - 12.1992
Skills
Group and individual instruction
Differentiated instruction
Curriculum Development
Staff Management
Meeting coordination
Time management
Bookkeeping
Ethics-focused
Project Management
Budgeting
Strategic planning
Microsoft Office Suite expertise
Adobe Creative Suite expertise
Event Coordination
Communications management
Product Marketing
Campaign development
Graphic design
Database Management
Branding
Marketing and advertising
Market Analysis
Certification
Alternative Teaching Certification; Art EC - 12
Timeline
Educator - Lake Travis Independent School District
08.2021 - 08.2023
Educator - Leander Independent School District
08.2020 - 07.2021
Educator - Magnolia Independent School District
11.2016 - 07.2020
Educator - St. John Lutheran Early Childhood Center
08.2014 - 11.2016
Director of Children's Ministry - Christ Church Of Austin
03.2012 - 05.2014
Director of Christian Education - St. Timothy's Anglican Church
05.2007 - 01.2012
Marketing Specialist - St. Timothy's Anglican Church
04.2007 - 01.2012
Office Administrator and Marketing - Integris Automation
10.2004 - 04.2007
Product Manager - RCN Telecom Services LLC
08.1999 - 09.2001
Billing Supervisor - RCN Telecom Services LLC
07.1998 - 09.1999
Senior Project Analyst - Citizens Communications
04.1997 - 07.1998
Marketing Coordinator - Matrix Telecom
08.1993 - 04.1997
Librarian, Conservation - University Of Pittsburgh
02.1989 - 08.1993
University of Pittsburgh - Bachelor of Arts, Art History And Studio Art Dual Degree
09.1988 - 12.1992