Summary
Overview
Work History
Education
Skills
Certification
Timeline

Michele Gavin

Training Specialist
Pittsburgh,PA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

35
35
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Educator

Lake Travis Independent School District
Austin, TX
08.2021 - 08.2023
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Provided complete instructional design of course curriculum. Developed and implemented engaging lesson plans and projects to keep learner attention.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Utilized innovative teaching strategies to effectively engage students in learning.
  • Collaborated with administrators to develop school-wide initiatives to promote academic excellence.
  • Maintained campus and grant budgets. Made purchases, collected payments, and verified billing information; interacted with vendors on quotes and invoicing.
  • Led professional development courses for colleagues.

Educator

Leander Independent School District
Leander, TX
08.2020 - 07.2021
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Developed and implemented useful behavior management strategies to instill discipline and compliance with conduct code.
  • Replenished classroom supply levels to support planned lessons and activities.
  • Utilized innovative teaching strategies to effectively engage students in learning.

Educator

Magnolia Independent School District
Magnolia , TX
11.2016 - 07.2020
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Trained and supervised new teachers to apply best teaching practices and comply with protocols.
  • Collaborated with administrators to develop school-wide initiatives to promote academic excellence.

Educator

St. John Lutheran Early Childhood Center
Cypress, TX
08.2014 - 11.2016
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.

Director of Children's Ministry

Christ Church Of Austin
Austin, TX
03.2012 - 05.2014
  • Implemented and adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
  • Vetted volunteers and interested parties for criminal history or issues risking children.
  • Recruited and trained volunteers and staff in care of children and facility procedures.
  • Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
  • Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
  • Analyzed revenue and program cost data to determine budget priorities.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.

Director of Christian Education

St. Timothy's Anglican Church
Spring, TX
05.2007 - 01.2012
  • Collaborated with training team and developed missionary and member care training that met educational and spiritual needs in organization.
  • Kept age and stage training and supporting documentation up to date and equipped new Christian education volunteers.
  • Offered Christian education, pastoral care and spiritual support in high-stress environment.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
  • Analyzed revenue and program cost data to determine budget priorities.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.

Marketing Specialist

St. Timothy's Anglican Church
Spring , TX
04.2007 - 01.2012
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Served as in-house designer; reated organization branding, graphic designs and developed visuals for promotional materials.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.

Office Administrator and Marketing

Integris Automation
Houston, TX
10.2004 - 04.2007
  • Prepared and edited various technical documents, including financial reports, presentation materials, procedural manuals, and high-level correspondence; used established guidelines and proper formatting; ensured confidentiality of sensitive information and materials.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Developed marketing strategies, corporate branding, and marketing collateral; assisted in drafting the initial business plan.
  • Prepared and processed payroll to facilitate prompt staff payments.
  • Reconciled account files and produced monthly reports.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Product Manager

RCN Telecom Services LLC
Princeton, NJ
08.1999 - 09.2001
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Monitored market trends and competitor performance to update promotional strategies.
  • Assessed costs and estimated production capabilities to evaluate economic viability.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.

Billing Supervisor

RCN Telecom Services LLC
Princeton, NJ
07.1998 - 09.1999
  • Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
  • Reviewed documentation for compliance with requirements and accuracy of information.
  • Performed account reconciliations and resolved variances.
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Prepared and submitted monthly billing reports to management for financial overview.

Senior Project Analyst

Citizens Communications
Dallas, TX
04.1997 - 07.1998
  • Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
  • Reported project cost analyses to enhance workflow and increase profits.
  • Optimized testing protocols by integrating simulations into diagnostic and validation tasks.
  • Led integration of Customer Relationship Management (CRM) systems.
  • Identified and resolved risk issues in project proposals, mitigating potential liability claims.

Marketing Coordinator

Matrix Telecom
Ft. Worth, TX
08.1993 - 04.1997
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Tracked and reported on marketing campaign responses.
  • Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Established relationships with key stakeholders and media outlets to secure press coverage and increase rapport and trust.
  • Developed and executed marketing plans for trade shows and other events to increase brand awareness.
  • Created engaging brochures and flyers to use for promotional materials and distribution.
  • Organized logistics for marketing and proposal strategy meetings.

Librarian, Conservation

University Of Pittsburgh
Pittsburgh, PA
02.1989 - 08.1993
  • Cared for the preservation and restoration of the extensive print resources of the university's large library system.
  • Repaired, bound, and created enclosures for books and other materials.
  • Trained and supervised library staff and other personnel.

Education

Bachelor of Arts - Art History And Studio Art Dual Degree

University of Pittsburgh, Pittsburgh, PA
09.1988 - 12.1992

Skills

Group and individual instruction

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Certification

Alternative Teaching Certification; Art EC - 12

Timeline

Educator - Lake Travis Independent School District
08.2021 - 08.2023
Educator - Leander Independent School District
08.2020 - 07.2021
Educator - Magnolia Independent School District
11.2016 - 07.2020
Educator - St. John Lutheran Early Childhood Center
08.2014 - 11.2016
Director of Children's Ministry - Christ Church Of Austin
03.2012 - 05.2014
Director of Christian Education - St. Timothy's Anglican Church
05.2007 - 01.2012
Marketing Specialist - St. Timothy's Anglican Church
04.2007 - 01.2012
Office Administrator and Marketing - Integris Automation
10.2004 - 04.2007
Product Manager - RCN Telecom Services LLC
08.1999 - 09.2001
Billing Supervisor - RCN Telecom Services LLC
07.1998 - 09.1999
Senior Project Analyst - Citizens Communications
04.1997 - 07.1998
Marketing Coordinator - Matrix Telecom
08.1993 - 04.1997
Librarian, Conservation - University Of Pittsburgh
02.1989 - 08.1993
University of Pittsburgh - Bachelor of Arts, Art History And Studio Art Dual Degree
09.1988 - 12.1992

Alternative Teaching Certification; Art EC - 12

Michele GavinTraining Specialist