Michele Gibson
Spring City,PA
Summary
Proven Office Manager and Bookkeeper at Emerge Accounting Group, LLC, with expertise in bookkeeping and exceptional organizational skills. Elevated financial accuracy by establishing QuickBooks systems and fostering positive employee relations to enhance retention. Demonstrated ability in vendor engagement and customer relations, ensuring seamless office operations and financial management.
Overview
16
16
years of professional experience
Work History
Office Manager
Emerge Accounting Group, PC
03.2015 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Posted daily receipts and payments in accordance with corporate protocols.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained and processed invoices, deposits, and money logs.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained corporate client database
- Invoicing of all corporate and individual clients using Practice Management Software
Bookkeeper
Emerge Accounting Group, PC
01.2009 - 03.2015
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Maintained and processed invoices, deposits, and money logs.
- Established QuickBooks accounting system to reflect accurate financial records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Completed payroll for employees and maintained detailed records of procedures.
- Posted daily receipts and payments in accordance with corporate protocols.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Education
High School Diploma -
Bowman High School
Santa Clarita, CA06.1981
Skills
- Billing
- Bookkeeping
- Vendor engagement
- Office administration
- Staff training
- Credit and collections
- Senior leadership support
- Organizational skills
- Customer relations
- Scheduling and calendar management
- Banking operations
- Administrative support
Timeline
Office Manager
Emerge Accounting Group, PC
03.2015 - Current
Bookkeeper
Emerge Accounting Group, PC
01.2009 - 03.2015
High School Diploma -
Bowman High School
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