Summary
Overview
Work History
Education
Skills
Timeline
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Michele Green

Biloxi,MS

Summary

Friendly Cosmetologist with 40 years of experience in cosmetology care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.

  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
29
years of professional experience

Work History

Cosmetologist

Yellowhammer
Pascagoula, MS
06.2020 - 12.2020
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained regular client list and successfully handled walk-in customers.
  • Demonstrated thorough knowledge of all salon products and services.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.

Project Officer Special II

Ms Dept Of Human Services
Gulfport, MS
08.2001 - 12.2019
  • Partnered with project team members to identify and quickly address problems.
  • Gathered and organized supporting materials for meetings and project updates.
  • Monitored deadlines and milestones to keep team on track with project schedule.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Kept senior management well-informed by preparing and presenting project status reports.
  • Updated customers and senior leaders on progress and roadblocks.
  • Developed and monitored project schedules, budgets and objectives for successful completion.
  • Coordinated numerous small- and large-scale projects to meet client requirements.
  • Organized scope, schedule and assignments for entire team.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Developed and implemented project plans and budgets to ensure successful execution.

Warehouse Clerk III

Mississippi State Department Of Health
Pascagoula, MS
05.1992 - 07.2001
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Simplified shipping and receiving processes for improved workflow.
  • Checked packages and merchandise for damage and notified vendors.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Completed cycle counts and monthly inventory.
  • Improved efficiency with quick and accurate loading of boxes.
  • Trained and developed warehouse staff on safety measures.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Kept warehouse up to safety and health regulations at all times.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Handled day-to-day shipping and receiving overseeing more than multiple packages per day.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Compared shipping orders and invoices against contents received to verify accuracy.

Education

Psychology

William Carey University
Gulfport, MS
06.2008

No Degree - Paralegal Studies

Phillips Jr. College
Gulfport, MS
05.1992

Skills

  • Sales and Marketing
  • Client Consultations
  • Payment Processing Expertise
  • Product Knowledge
  • Customer Preferences
  • Selling and Upselling
  • Cash Register Operations
  • Information Updates
  • Administrative Procedures
  • Administrative Duties
  • Client Satisfaction
  • Desktop and Laptop Computers
  • POS Terminal Operation
  • Workflow Efficiency

Timeline

Cosmetologist

Yellowhammer
06.2020 - 12.2020

Project Officer Special II

Ms Dept Of Human Services
08.2001 - 12.2019

Warehouse Clerk III

Mississippi State Department Of Health
05.1992 - 07.2001

Psychology

William Carey University

No Degree - Paralegal Studies

Phillips Jr. College

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Michele Green