Michele Gregg
Longview,TX
Summary
Accomplished Director of Provider Enrollment at SCP Health, adept in strategic planning and operations management. Spearheaded initiatives that streamlined processes, enhancing efficiency and clinician enrollment, significantly boosting revenue. Excelled in people management, fostering team growth and cross-functional collaboration. Demonstrated innovation and crisis management, ensuring compliance and financial stability.
Overview
18
18
years of professional experience
Work History
Director of Provider Enrollment
SCP Health
02.2013 - Current
- Provide strategic support for overall success of 30+ employees in Provider Enrollment Department
- Develop policies to ensure compliance with Federal, State and Commercial payors
- Drive automated process improvement to ensure maximum efficiency
- Develop scalable growth model for department
- Responsible for timely enrollment for over 7000 Clinicians
- Responsible for revenue directly tied to enrollment of clinicians
- Work with Executive Leadership to ensure financial stability
- Assisted in recruiting, hiring and training of team members.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impact on company revenue.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Managed budget effectively to ensure optimal use of resources while maintaining financial stability.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed high-performing team by providing mentorship, guidance, and opportunities for professional growth.
Director of Billing
AnesthesiaCare
05.2006 - 02.2013
- Reviewed billing problems, researched issues, and resolved concerns.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Managed Provider Enrollment and Managed Care Teams
- Optimized resource allocation within the department by analyzing workload trends and adjusting staffing levels accordingly.
- Developed strategic plans for day-to-day financial operations.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Ensured strict adherence to internal controls protocols by regularly reviewing departmental practices and implementing necessary corrective actions.
- Developed a strong rapport with key stakeholders by maintaining open lines of communication and promptly addressing any concerns raised.
Education
English
Kilgore College
Kilgore, TX05-1977
High School Diploma -
Longview High School
Longview, TX05-1976
Skills
- Strategic Planning
- People and Team Management
- Verbal and written communication
- Operations Management
- Strategies and goals
- Organizational Development
- Budget Management
- Issues Resolution
- Project Management
- Creativity and Innovation
Timeline
Director of Provider Enrollment
SCP Health
02.2013 - Current
Director of Billing
AnesthesiaCare
05.2006 - 02.2013
English
Kilgore College
High School Diploma -
Longview High School
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