MICHELE GRENTZER-LATHAM
Camden,NC
Summary
Determined Community Liaison aiming to leverage 10 plus years of experience providing positive community contributions to engage and inform community members. Personable and driven with passion for perpetuating company mission and values. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
HOME HEALTH AND HOSPICE COMMUNITY LIAISON
ADORATION HOME HEALTH AND HOSPICE
08.2021 - Current
- Collaborated with marketing team members to develop promotional materials highlighting successes achieved through partnerships within the organization''s network.
- Promoted organizational initiatives by presenting at community meetings and participating in local events.
- Facilitated open lines of communication between the organization and the community, fostering strong relationships.
- Collaborated with local organizations to expand health services and resources.
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
CASE MANAGER
CORE OCCUPATIONAL HEALTH
05.2020 - 08.2021
- Conducted COVID screens as well as facilitated testing
- Managed COVID related policies, procedures and tracking for employees
- Created plans of care for each patient based on needs
- Evaluated and treated illnesses in an efficient and professional manner
- Served as a point of contact for employees during medical related issues.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
HOME HEALTH ACCOUNT EXECUTIVE
WELLCARE HOME HEALTH
03.2015 - 05.2020
- Marketed to and built relationships with referral resources for home health and home care services
- Performed market analysis, and developed sales goals and plans
- Conducted sales calls and evaluated the results and effectiveness
- Demonstrated the principles of the sales process in a health care environment
- Served as the liaison between healthcare professionals and agency employees to coordinate safe transitions from medical facilities to home settings
- Assisted in the plan of care development after discharge
- Coordinated with operational and clinical leadership regarding excellent service
- Developed and delivered home educational services.
- Executed successful sales strategies to convert leads into customers.
- Contributed to team objectives in fast-paced environment.
- Contributed to event marketing, sales and brand promotion.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
FIELD NURSE
WELLCARE HOME HEALTH
03.2010 - 03.2015
- Performed patient head to toe assessments, medication reconciliation
- Administered medication, education, UA, PT/INR, lab draws, IV antibiotics, wound vac change, foley care, ostomy care, and educated caregivers
- Inspected wounds, changed dressings, and communicated any changes in health to patient's doctor
- Identified patient's discharge needs and assisted with care recommendations
- Maintained proper documentation of all patient care.
- Facilitated smooth transitions between various levels of care by maintaining ongoing communication with patients'' primary physicians.
- Provided emotional support to patients and families during difficult situations, fostering trust and open communication.
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Improved patient outcomes by providing high-quality, personalized care to individuals in their home setting.
Education
ASSOCIATES DEGREE -
MEDICAL CAREER INSTITUTE LPN PROGRAM
NEWPORT NEWS, VA01.2006
Skills
- Marketing
- Nursing
- Liaison Services
- Patient Advocacy
- Outcome Oriented
- Leadership
- Active Listening
- Critical Thinking
- Organized and detail-oriented
Accomplishments
Grew home health and hopsice market share from 5% to 68% in 2 years.
Personal Information
Title: LICENSED PRACTICAL NURSE
Compact license obtained in the state of Virginia, and in good standings.
Certification
Timeline
HOME HEALTH AND HOSPICE COMMUNITY LIAISON
ADORATION HOME HEALTH AND HOSPICE
08.2021 - Current
CASE MANAGER
CORE OCCUPATIONAL HEALTH
05.2020 - 08.2021
HOME HEALTH ACCOUNT EXECUTIVE
WELLCARE HOME HEALTH
03.2015 - 05.2020
FIELD NURSE
WELLCARE HOME HEALTH
03.2010 - 03.2015
ASSOCIATES DEGREE -
MEDICAL CAREER INSTITUTE LPN PROGRAM
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