Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Michele Gutierrez

Cheyenne,WY

Summary

A highly organized, detail-oriented, and conscientious self-starter able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

Overview

22
22
years of professional experience

Work History

Provider Registrar/Auditor

State of WY/Workforce Services/Worker’s Compensation
2011.05 - Current
  • Register New providers with the Wyoming State Auditor’s Office
  • Send out enrollment letters requesting provider information for registration
  • Call providers daily to obtain documents for registration
  • Follow-up on calls, correspondence, etc…
  • Work daily with several computers programs; Wolfs, Powersuite, Corvel, Wings, etc…
  • Audit for all claims received from providers and other vendors
  • Research payments and denials, CPT, HCPC and ICD-9 codes
  • Manage daily correspondence with providers and vendors
  • Review and compare medical documents appropriate for codes billed
  • Knowledge of Workers Compensation rules and regulations, policies and procedure

Cashier

Wal-Mart
2017.10 - 2018.01
  • Check out customers at register, take cash, credit and check transactions

Office Support Specialist

State of WY/Department of Employment/Worker’s Compensation
2010.04 - 2011.05
  • Answer phone calls and direct calls to appropriate parties and take messages
  • Conduct research, compile data, and prepare documents for consideration by medical physicians, analyst, and court
  • Perform general office duties
  • Data entry, file, retrieve documents, and attend meetings
  • Knowledge of Workers Compensation rules and regulations, policies and procedures
  • Financial record keeping and reporting, basic accounts payable and purchasing

Assistant Office Manager/Medical Billing Clerk

Dr. Charles C. Young
2005.04 - 2010.08
  • Receptionist, clerical and secretary skills
  • Check in patients
  • Perform CNA skills, vitals and record info pertaining to patient
  • Prepare medical charts and place dictation in order, and other documents
  • Bill insurance, Medicaid, Medicare, and other insurance for services from office and hospital visits
  • Apply payments from insurance and research codes not paid and resubmit as needed
  • Prepare everyday money for office, order supplies, assist physician with other orders for office
  • Knowledge of CPT, HCPCS, ICD-9 and J codes
  • Financial record keeping and reporting, accounts payable and receiving, purchasing

Newspaper Delivery Person

Rawlins Daily Times
2009.01 - 2010.03
  • Deliver daily newspaper to over 150 customers in early morning hours
  • Provide assistant to other carriers, if needed

Receptionist/Quality Control

H & R Block
2003.12 - 2009.04
  • Answer phones and take messages
  • Prepare charts of new clients and manage previous client files
  • Set appointments for Tax Professionals
  • Manage refund and approved RAL/RAC checks
  • Assist other tax professionals

Patient Service Technician

Community Home Oxygen
2002.11 - 2003.11
  • Delivers, sets up and maintains equipment at the delivery address
  • Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
  • Completes all necessary delivery forms and paperwork including invoices, work orders, manifests and logs
  • Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
  • Delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations

Education

General Studies - Criminal Justice

Laramie County Community College
Cheyenne, WY
08.2023

Certified Medical Terminology for Health Professions - Certified Human Anatomy & Physiology

Corexcel
Willington, DE
01.2011

Certified Nursing Assistant Completed -

Laramie County Community College
Cheyenne, WY
01.2010

Re-certification of Substitute Teaching certificate -

Carbon County School District #1
Rawlins, WY
01.2007

Medical Terminology - American & WY Government, Cultural Anthropology

Western Wyoming Community College Outreach Program
Rawlins, WY
01.2000

Skills

  • Medical Terminology
  • CPT Coding
  • ICD9 Coding
  • State of Wyoming programs
  • Wolfs
  • Mainframe
  • Powersuite
  • Corvel
  • Medata
  • Customer Service
  • Receptionist
  • Secretarial
  • Managerial
  • Medical Billing
  • Accounts Payable
  • Accounts Receivable
  • Collections
  • Data Entry
  • Stocking
  • Pricing
  • Sales
  • Cleaning
  • Enrollment Management

Timeline

Cashier

Wal-Mart
2017.10 - 2018.01

Provider Registrar/Auditor

State of WY/Workforce Services/Worker’s Compensation
2011.05 - Current

Office Support Specialist

State of WY/Department of Employment/Worker’s Compensation
2010.04 - 2011.05

Newspaper Delivery Person

Rawlins Daily Times
2009.01 - 2010.03

Assistant Office Manager/Medical Billing Clerk

Dr. Charles C. Young
2005.04 - 2010.08

Receptionist/Quality Control

H & R Block
2003.12 - 2009.04

Patient Service Technician

Community Home Oxygen
2002.11 - 2003.11

General Studies - Criminal Justice

Laramie County Community College

Certified Medical Terminology for Health Professions - Certified Human Anatomy & Physiology

Corexcel

Certified Nursing Assistant Completed -

Laramie County Community College

Re-certification of Substitute Teaching certificate -

Carbon County School District #1

Medical Terminology - American & WY Government, Cultural Anthropology

Western Wyoming Community College Outreach Program

References

  • Patsi Sayer, Senior Accountant, Workers Compensation, (307) 777-8207
  • Josie Sanchez, Friend/Retired, (307) 214-2211
  • Wendy Schuetz, Analyst, Worker’s Compensation, (307) 235-3668
  • Whitney Wharton, Analyst, Worker’s Compensation, (307) 235-3665
  • Barbara Inglett, Auditor, Workers Compensation, (307) 777-6749
  • Anita Clark, Intake Supervisor, Workers Compensation, (307) 220-8724
  • Katie Marchesano, Osha, (307) 214-5355
Michele Gutierrez