Michele Gutierrez
Cheyenne,WY
Summary
A highly organized, detail-oriented, and conscientious self-starter able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Overview
22
22
years of professional experience
Work History
Provider Registrar/Auditor
State of WY/Workforce Services/Worker’s Compensation
05.2011 - Current
- Register New providers with the Wyoming State Auditor’s Office
- Send out enrollment letters requesting provider information for registration
- Call providers daily to obtain documents for registration
- Follow-up on calls, correspondence, etc…
- Work daily with several computers programs; Wolfs, Powersuite, Corvel, Wings, etc…
- Audit for all claims received from providers and other vendors
- Research payments and denials, CPT, HCPC and ICD-9 codes
- Manage daily correspondence with providers and vendors
- Review and compare medical documents appropriate for codes billed
- Knowledge of Workers Compensation rules and regulations, policies and procedure
Cashier
Wal-Mart
10.2017 - 01.2018
- Check out customers at register, take cash, credit and check transactions
Office Support Specialist
State of WY/Department of Employment/Worker’s Compensation
04.2010 - 05.2011
- Answer phone calls and direct calls to appropriate parties and take messages
- Conduct research, compile data, and prepare documents for consideration by medical physicians, analyst, and court
- Perform general office duties
- Data entry, file, retrieve documents, and attend meetings
- Knowledge of Workers Compensation rules and regulations, policies and procedures
- Financial record keeping and reporting, basic accounts payable and purchasing
Assistant Office Manager/Medical Billing Clerk
Dr. Charles C. Young
04.2005 - 08.2010
- Receptionist, clerical and secretary skills
- Check in patients
- Perform CNA skills, vitals and record info pertaining to patient
- Prepare medical charts and place dictation in order, and other documents
- Bill insurance, Medicaid, Medicare, and other insurance for services from office and hospital visits
- Apply payments from insurance and research codes not paid and resubmit as needed
- Prepare everyday money for office, order supplies, assist physician with other orders for office
- Knowledge of CPT, HCPCS, ICD-9 and J codes
- Financial record keeping and reporting, accounts payable and receiving, purchasing
Newspaper Delivery Person
Rawlins Daily Times
01.2009 - 03.2010
- Deliver daily newspaper to over 150 customers in early morning hours
- Provide assistant to other carriers, if needed
Receptionist/Quality Control
H & R Block
12.2003 - 04.2009
- Answer phones and take messages
- Prepare charts of new clients and manage previous client files
- Set appointments for Tax Professionals
- Manage refund and approved RAL/RAC checks
- Assist other tax professionals
Patient Service Technician
Community Home Oxygen
11.2002 - 11.2003
- Delivers, sets up and maintains equipment at the delivery address
- Educates the patient and/or caregiver on the safe use and maintenance of the delivered items
- Completes all necessary delivery forms and paperwork including invoices, work orders, manifests and logs
- Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations
- Delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
Education
General Studies - Criminal Justice
Laramie County Community College
Cheyenne, WY08.2023
Certified Medical Terminology for Health Professions - Certified Human Anatomy & Physiology
Corexcel
Willington, DE01.2011
Certified Nursing Assistant Completed -
Laramie County Community College
Cheyenne, WY01.2010
Re-certification of Substitute Teaching certificate -
Carbon County School District #1
Rawlins, WY01.2007
Medical Terminology - American & WY Government, Cultural Anthropology
Western Wyoming Community College Outreach Program
Rawlins, WY01.2000
Skills
- Medical Terminology
- CPT Coding
- ICD9 Coding
- State of Wyoming programs
- Wolfs
- Mainframe
- Powersuite
- Corvel
- Medata
- Customer Service
- Receptionist
- Secretarial
- Managerial
- Medical Billing
- Accounts Payable
- Accounts Receivable
- Collections
- Data Entry
- Stocking
- Pricing
- Sales
- Cleaning
- Enrollment Management
Timeline
Cashier
Wal-Mart
10.2017 - 01.2018
Provider Registrar/Auditor
State of WY/Workforce Services/Worker’s Compensation
05.2011 - Current
Office Support Specialist
State of WY/Department of Employment/Worker’s Compensation
04.2010 - 05.2011
Newspaper Delivery Person
Rawlins Daily Times
01.2009 - 03.2010
Assistant Office Manager/Medical Billing Clerk
Dr. Charles C. Young
04.2005 - 08.2010
Receptionist/Quality Control
H & R Block
12.2003 - 04.2009
Patient Service Technician
Community Home Oxygen
11.2002 - 11.2003
General Studies - Criminal Justice
Laramie County Community College
Certified Medical Terminology for Health Professions - Certified Human Anatomy & Physiology
Corexcel
Certified Nursing Assistant Completed -
Laramie County Community College
Re-certification of Substitute Teaching certificate -
Carbon County School District #1
Medical Terminology - American & WY Government, Cultural Anthropology
Western Wyoming Community College Outreach Program
References
- Patsi Sayer, Senior Accountant, Workers Compensation, (307) 777-8207
- Josie Sanchez, Friend/Retired, (307) 214-2211
- Wendy Schuetz, Analyst, Worker’s Compensation, (307) 235-3668
- Whitney Wharton, Analyst, Worker’s Compensation, (307) 235-3665
- Barbara Inglett, Auditor, Workers Compensation, (307) 777-6749
- Anita Clark, Intake Supervisor, Workers Compensation, (307) 220-8724
- Katie Marchesano, Osha, (307) 214-5355
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