Michele Guzman
New York
Summary
Dynamic professional with extensive experience at House HomeCare, excelling in meal planning and patient communication. Proven ability to enhance client satisfaction through effective appointment tracking and database management. Adept at collaborating with teams to optimize care delivery, ensuring a high standard of service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Home Attendant
House HomeCare
New York
03.2025 - Current
- Collaborated with patient and doctors, creating daily meal plans that focused on individual nutritional and dietary needs.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Contributed to case reviews of client status and progress.
- Completed day-to-day duties accurately and efficiently.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
Assistant
Royal Podiatrist
The Bronx
04.2022 - 03.2023
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Answered phones and routed voicemails to respective employees.
- Assisted organizational efforts by filing, entering data and answering phones.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Greeted visitors, clients and guests in a professional manner.
Secretary
Locksmith Tech
New York
03.2021 - 02.2023
- Handled incoming calls and directed callers to appropriate department or employee.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized and maintained filing systems for important documents.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Education
High School Diploma -
George Washington
New York, NY06-2005
Skills
- Meal planning
- Patient communication
- Appointment tracking
- Database management
- Team collaboration
Timeline
Home Attendant
House HomeCare
03.2025 - Current
Assistant
Royal Podiatrist
04.2022 - 03.2023
Secretary
Locksmith Tech
03.2021 - 02.2023
High School Diploma -
George Washington
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