Michele Hamusek

Thoroughly review all documentation presented by customers, analyze each customer’s needs to identify the most appropriate, efficient service solution. Researches files and automated records as necessary to ensure applications are processed correctly and completely. Accurately process customer applications for all transactions, according to established policies and procedures. Effectively addresses difficult transactions and/or upset customers and advises customer of the availability of alternative services. Effectively applies knowledge of Motor Vehicle Laws, regulations, and operational policies and procedures in a consistent and accurate manner. Receives performance feedback and makes changes and improvements in own performance. Processes transactions in an efficient and timely manner as directed by management by limiting idle time, maximizing total time in service when working the front counter. Utilizes time efficiently staying focused on tasks. Uses the automated system or other established methods to accurately calculate, collect, and reconcile fees and taxes. Balances cash drawer and ensures proper accountability of all monies according to policy and procedures Ensures assets are properly maintained and secure at all times following guidelines

• Manage busy household finances and operations
• Scheduling and coordination activities among all members of household
• Manage household maintenance and other activities
• Raised two well-adjusted girls through younger years to high school and college-age years.

• Supervising staff, scheduling shifts, promotional services, record keeping
• Accounts payable, accounts receivable, payroll, generating revenue
• Extensive staff training both technical and motivational
• Attending to my duties and clients needs as a full service Cosmetologist.

• Understanding and fulfilling daily needs of my cliental
• Managing inventory levels with ever-changing product lines
• Weekly training fellow employees on goods and services offered
• Maintaining and producing satisfied customers; building a vast cliental.

• Ensure day-to-day operations run smoothly
• Learning customer preferences while building good relationships
• Preparing weekly reports as requested by Salon Managers
• Building my own client list and reputation.