Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

Michele Hand

Chilton,TX

Summary

Versatile and skilled sales and operations professional with 22 years of experience in customer service, sales, and manufacturing. Proven track record in providing exceptional customer service, conducting product demonstrations, and driving sales growth. Proficient in operating packaging machinery, performing routine maintenance, and resolving packaging issues. Possesses strong organizational skills, attention to detail, and the ability to adapt to changing work assignments or priorities. Additionally, skilled in various trades such as plumbing, roofing, carpentry, and electrical experience. Willing to relocate: Anywhere Authorized to work in the US for any employer

Overview

36
36
years of professional experience
1
1
Certification

Work History

Sales Demonstrator

ShiftSmart circle
09.2023 - Current
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction
  • Conducted product demonstrations and presentations to potential clients, highlighting key features and addressing any concerns or objections
  • Built strong relationships with existing clients through regular communication and follow-up to drive repeat sales
  • Assisted in the development of sales strategies and tactics based on market insights and customer needs
  • Participated in trade shows, conferences, and industry events to showcase products and generate leads
  • Utilized CRM software to track customer interactions, update account information accurately, forecast future sales opportunities

Delivery Driver

Favor
01.2023 - Current
  • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
  • Provided excellent customer service by addressing inquiries and concerns promptly and professionally
  • Cultivated positive relationships with regular customers through friendly interactions
  • Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
  • Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
  • Delivered packages and goods to customers in a timely and efficient manner

Packer/Machine Operator

Amazon Warehouse
10.2022 - 08.2023
  • Efficiently packed materials according to specific instructions and quality standards
  • Operated packaging machinery, such as shrink wrap machines and pallet jacks, to ensure proper packaging and transportation of materials
  • Assisted in loading and unloading trucks with packaged materials using appropriate equipment
  • Organized work area by keeping it clean, neat, and free from hazards for optimal efficiency
  • Performed routine maintenance on packaging machinery to keep them in good working condition
  • Resolved packaging issues or discrepancies by working closely with the production team and suppliers
  • Communicated effectively with supervisors regarding any issues or concerns related to material packing processes
  • Participated in cross-training programs to expand knowledge of different material packing processes
  • Leveraged strong organizational skills to prioritize tasks effectively and meet daily production targets on time
  • Demonstrated flexibility by adapting quickly to changes in work assignments or priorities based on operational needs
  • Demonstrated strong attention to detail when inspecting materials for defects or damages prior to packing

Weatherization Technician

Complete Insulation
09.2009 - 12.2013
  • Crew leader
  • Installed windows doors and insulation.
  • Hole patches on roof and in houses
  • Weatherized houses for fixed income families
  • Contracted with E. O. A. C.
  • Customer service
  • Kept a clean and safe work area

Carpenter

Rick's Handyman Service
01.2018 - 10.2022
  • Supervised a team of XX carpenters, ensuring efficient workflow and adherence to project timelines
  • Oversaw the installation of framing, roofing, flooring, and finishing materials according to specifications
  • Performed regular inspections to identify potential safety hazards or structural issues on job sites
  • Collaborated with clients to understand their vision for the project and provided recommendations based on expertise
  • Implemented safety protocols that reduced workplace accidents by XX%
  • Mentored junior carpenters in developing their skills through hands-on training sessions
  • Maintained a clean and organized work environment, ensuring tools and equipment were properly stored
  • Managed the procurement of materials, negotiating prices with suppliers to achieve cost savings
  • Developed and maintained relationships with subcontractors, ensuring timely completion of tasks assigned to them

Warehouse Worker

HOBBS Bonded Fibers
01.2018 - 04.2019
  • Worked on packaging line.
  • Worked on Needle boards for loom.
  • Shipping and receiving
  • Production line maintenance

Carpenter

Clayton Mobile Homes
09.2007 - 06.2009
  • Framed out side walls
  • Installed doors and windows
  • Final finish
  • Cleaned work area
  • Team player

Owner and Operator

Hands Tokio Store
01.1990 - 01.1998
  • Bartender
  • Managed inventory
  • Customer Service
  • Sales experience
  • Clean work area

Education

GED - undefined

TSTC
Waco, TX
03.2001

Skills

  • Plumbing (2 years)
  • Roofing (3 years)
  • Mechanical Knowledge
  • Communication skills
  • Drywall (5 years)
  • Frame Carpentry (10 years)
  • Handyman (3 years)
  • Remodelling (10 years)
  • Electrical Experience (3 years)
  • Manufacturing
  • Carpentry (10 years)
  • Fabrication
  • Warehouse experience (7 years)
  • Plastering (7 years)
  • Forklift (5 years)
  • Computer skills (10 years)
  • Restoration Industry Experience (10 years)
  • Door Hanging (5 years)
  • Assembly
  • Tile Laying (3 years)
  • Construction (10 years)

Certification

Carpentry Certification

Timeline

Sales Demonstrator

ShiftSmart circle
09.2023 - Current

Delivery Driver

Favor
01.2023 - Current

Packer/Machine Operator

Amazon Warehouse
10.2022 - 08.2023

Carpenter

Rick's Handyman Service
01.2018 - 10.2022

Warehouse Worker

HOBBS Bonded Fibers
01.2018 - 04.2019

Weatherization Technician

Complete Insulation
09.2009 - 12.2013

Carpenter

Clayton Mobile Homes
09.2007 - 06.2009

Owner and Operator

Hands Tokio Store
01.1990 - 01.1998

GED - undefined

TSTC

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Michele Hand