Summary
Overview
Work History
Education
Skills
Hr Version
Claim
Timeline
Generic

MICHELE HARRIS

Erlanger,KY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Induction line agent

Amazon
Hebron, KY, KY
06.2025 - Current
  • Sorted customer orders efficiently to ensure accurate preparation for delivery to designated destinations.

Customer Service Representative

Staples Inc.
Florence, KY
07.2017 - 01.2024
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed orders and handled returns with attention to detail.

Customer Service Executive

Cengage Learning
07.2012 - 07.2017
  • Assisted customers with inquiries via phone and email communication.
  • Resolved product-related issues and provided appropriate solutions.
  • Maintained detailed records of customer interactions in CRM systems.

Customer Service Account Specialist

Cit
Florence, KY
01.2001 - 05.2011
  • Managed customer inquiries through phone and email communication.
  • Resolved account issues by collaborating with internal departments.
  • Provided product information to assist customers in decision-making.
  • Conducted follow-up calls with customers after implementation of solutions or services provided to verify satisfactory results were achieved.

Education

Some College (No Degree) - Computer And Information Sciences

KCI
Florence, KY

Skills

  • Customer inquiry resolution
  • Customer relationship management
  • Issue resolution
  • Communication skills
  • Attention to detail
  • Problem solving
  • Active listening
  • Resolving customer issues
  • Clear communication

Hr Version

1.0.4

Claim

6732925, 02/10/25, MICHELE HARRIS, 3335 FIR TREE LANE, ERLANGER, KY, 41018, (859) 419-8749, POETICPEACHES4U@GMAIL.COM, WOODRUM PAMELA, 3335 FIR TREE LANE, ERLANGER, KY, 41018, 11068554, INDIV POLICY BENEF/CLM PMTS, TORCHMARK CORPORATION, $7.77, 2019, WOODRUM PAMELA A, 3335 FIR TREE LN, ERLANGER, KY, 41018, 13067971, OUTSTANDING OFFICIAL CHKS, LOANCARELLC, $269.15, 2023, Properly complete Sections B, C & D below, including signing the form. Claims are evaluated in the order received. Mail this claim form to the address listed above., The Ky State Treasury does not warrant the property description contained therein accurately identifies the unclaimed property actually held for this account.

Timeline

Induction line agent

Amazon
06.2025 - Current

Customer Service Representative

Staples Inc.
07.2017 - 01.2024

Customer Service Executive

Cengage Learning
07.2012 - 07.2017

Customer Service Account Specialist

Cit
01.2001 - 05.2011

Some College (No Degree) - Computer And Information Sciences

KCI

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