Michele Hayes
Waterloo,US
Summary
A dedicated Patient Care Technician with 1 year of experience in obtaining patient vital signs and providing qualified support. Adept at monitoring, tracking and conveying important patient information to healthcare staff to help optimize treatment planning and care delivery. Committed to providing the highest level of patient care with a focus on achieving positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Safety Companion
Unity Point, Allen Hospital
06.2024 - Current
- Reduced risk of falls for patients through consistent monitoring and assistance with mobility tasks.
- Prevented injury through timely intervention when observing at-risk behaviors or situations involving vulnerable patients.
- Managed high-stress situations effectively while staying focused on providing quality care for each assigned patient.
- Enhanced patient safety by conducting thorough and regular room checks, ensuring a secure environment.
- Provides 1:1 direct observation to assigned patient to prevent patient self-injury.
Patient Care Technician
Unity Point Allen Hospital - Waterloo, IA
06.2024 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Facilitated personal hygiene management, feeding and ambulation.
Private Home Health Care Provider
Rest & Renew at Home
04.2020 - 06.2024
- Assisted clients in maintaining their independence by offering support with daily activities such as bathing, dressing, and grooming.
- Managed household tasks such as meal preparation, cleaning, laundry, and grocery shopping to maintain a comfortable living environment for clients.
- Recognized changes in patients' behavior or conditions that might require medical attention, intervening promptly to address concerns and prevent complications.
- Provided emotional support to families dealing with the challenges of aging or illness in their loved ones, fostering a sense of understanding and connection.
- Developed strong rapport with patients and families, fostering an atmosphere of trust and open communication.
- Improved family members'' peace of mind by consistently updating them on the client's health status and addressing any concerns.
- Enhanced patient quality of life by providing personalized and compassionate care tailored to individual needs.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Environmental Specialist
Mercy One Medical Center
03.2018 - 03.2019
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Skills
- Compassionate Care
- Patient Monitoring
- Basic Life Support
- Mental health awareness
- Behavioral observation
- De-Escalation Techniques
- Self Motivation
- Adaptability and Flexibility
- Direct Patient Care
- Effective Communication
- Relationship Building
- Vitals monitoring
- Electronic Medical Record Software
Certification
- Certified Nursing Assistant/CNA
- Heart Code-BLS
- AvaSure-TeleSitter-Safety of Patients at Risk for Suicide
- Child Abuse Mandatory Reporting
- Dependent Adult Abuse Mandatory Reporter
- MOAB Training
Timeline
Patient Safety Companion
Unity Point, Allen Hospital
06.2024 - Current
Patient Care Technician
Unity Point Allen Hospital - Waterloo, IA
06.2024 - Current
Private Home Health Care Provider
Rest & Renew at Home
04.2020 - 06.2024
Environmental Specialist
Mercy One Medical Center
03.2018 - 03.2019
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