Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Leadership Lancaster Graduate 2000-20001
Work Availability
Quote
Timeline
Hi, I’m

Michele Hinnershitz

Shillington,PA
Michele Hinnershitz

Summary

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Accomplished Owner offering 30+ years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with years of 30+entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Highly motivated professional with 35+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Committed Business Owner bringing stellar track record in business leadership experience. Well-educated in managing and improving operations. Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources.

Overview

24
years of professional experience

Work History

BuzzWorthyCleaning,LLC
Shillington, PA

Owner/Operator
11.2012 - 04.2021

Job overview

  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

A-Plus Employment Agency's Inc.
Lancaster, PA

Owner/Operator
07.1997 - 06.2013

Job overview

  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.

Education

HACC
Lancaster

High School Diploma

University Overview

Skills

  • KPI management
  • Labor relations
  • Marketing tactics
  • Sales leadership
  • Territory and account oversight
  • Sales negotiation
  • Operations oversight
  • Marketing and advertising
  • Staffing
  • Financial analysis
  • Human Resource Management
  • Documentation and reporting
  • Relationship Management
  • Business planning

Accomplishments

Accomplishments
  • Drove 150% improvement in (12) month profits through aggressive marketing and managing of all operations.
  • Consistently maintained high customer satisfaction ratings.
  • Developed relationships with (16) new clients and typically exceeded sales goals by 60%
  • Realized creative ways for ongoing effort to boost revenue while reducing costs.

Additional Information

Additional Information

April/2021 I sold my Janitorial Company, BuzzWorthyCleaning,LLC. A the time of sale BuzzWorthyCleaning employed (24) cleaning technicians with 60% employee retention

As a owner and operator of a total of (5) start up companies, my experience in immense in a wide range of industry's. My (4) employment agency's in (2) states, employed over 5,000 a year or more

After nearly (20) years in the industry I made a career change to start a Janitorial Company.

I started BuzzWorthyCleaning in 2012 and sold it in April/2021. This was a start up with no clients and at time of sale I had (24) employees and over (170) monthly accounts.

I have knowledge of all back office operations, including worker's comp and unemployment compensation management. My careers also consist of over (35) years of Sales, managing and training sales teams, on-site management for clients and developing new markets.

Leadership Lancaster Graduate 2000-20001

Leadership Lancaster Graduate 2000-20001

I am a graduate of Leadership Lancaster for 2000-2001

Availability
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Owner/Operator
BuzzWorthyCleaning,LLC
11.2012 - 04.2021
Owner/Operator
A-Plus Employment Agency's Inc.
07.1997 - 06.2013
HACC
High School Diploma
Michele Hinnershitz