Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Affiliations & Volunteerism
Timeline
Generic

Michele Holden

Executive Sales Representative
Birmingham,AL

Summary

Accomplished Executive Sales Representative with documented years of experience providing solutions to practitioners while meeting and exceeding sales goals. Known for the ability to engage and connect with customers and key accounts through persuasive communication while providing excellence in customer service, trust and value. Excels in Strategic Planning and Account Management with the ability to build strong professional relationships. Consistently recognized for sales growth, leadership and fostering teamwork to achieve business results.

Overview

24
24
years of professional experience

Work History

Executive Sales Representative

Merck & Co Inc
07.2003 - Current
  • Promotional responsibility in the Cardiovascular Market currently with over ten years experience in the Diabetes Market concluding end of 2023.
  • Overcome potential objections of prospective customers using expert product knowledge and persuasive communication skills.
  • Successfully launched and grew the market for products in the Diabetes, Antibiotic, and Cardiovascular markets ranking in Top 10-20% in Region.
  • Award Winning Performance winning Directors Award for the Region based on Top 15% Performance 2007, 2008, 2014, 2016.
  • Experienced selling in the diabetes, asthma, allergy, antibiotics, erectile dysfunction, heart failure, insomnia, lipid, osteoporosis and shingles markets across multiple specialties.
  • Achieved or exceeded Key Performance Indicator metrics to consistently rank in the Top 10-20% for share change and sales objectives for the Diabetes, Cardiovascular, and Insomnia franchise.
  • Expanded leadership roles within District with point responsibility roles for Meeting Planning, Teleconferences, Resources, Managed Care, Feedback Coach, Recognition and Product Specific roles.
  • Organized Medical Education programs for Healthcare Providers and Diabetes education programs for members of the community.
  • Developed and implemented a Professional Development plan yearly to enhance my selling skills and develop talent to better drive results.
  • Identify customer needs and establish product and service solutions.
  • Engage and build enduring customer relationships that develop trust, value and respect which help drive adoption and advocacy.
  • Continuous development and maintaining productive business relationships with customer accounts to understand their needs and identify business opportunities.
  • Successful collaboration to attain formulary status on two local hospital formularies for Heart Failure product.
  • Demonstrates strategic selling skills by delivering on strategy pull thru and execution.
  • Maintain current knowledge of evolving changes in marketplace.

Sports Medicine Sales Specialist

Spar Medical
07.2002 - 07.2003
  • Contacted existing and prospective customers to explain product features and solicit orders.
  • Collaborated with orthopedic physicians in office and in operating room to promote a variety of sports medicine surgical products and provide ongoing support after the sale.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Sales and Marketing Coordinator

Art of Imagery; Larry Young Photography
05.2001 - 07.2002
  • Created marketing concepts and presentation tools to achieve more sales.
  • Consistently met or exceeded sales goals while maintaining excellence in customer satisfaction.
  • Increased sales by 75% by building strong client relationships and providing high value-adding services.

Elementary Teacher~Fourth Grade

Mountain Brook Elementary School
03.2000 - 05.2001
  • Adapted teaching methods and materials to meet students varying needs and interests.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
  • Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.

Education

Bachelor of Science - Elementary Education

University of Alabama at Birmingham
Birmingham, AL
2000

Skills

  • Persuasive and competitive with patient focus
  • Energetic and results driven
  • Consistent leadership with team
  • Foster collaboration and teamwork
  • Self-motivated with strong work ethic
  • Proficient knowledge of Salesforce & Veeva CRM
  • Goal oriented with Growth Mindset
  • Strategic territory and account management
  • Sales analysis
  • Organization and Time Management
  • Relationship building
  • Problem solving and solution oriented

Accomplishments

  • Directors Award- Achieved Top 15% in Region ranking in 2007, 2008, 2014, 2016
  • Peer Leadership Award for Piedmont Region-2016
  • E3 Peer nominated Empower, Execute, Ethics award from Peers 2014, 2015, 2016, 2017
  • GREAT Award Winner 2019 for selling behaviors and results
  • Award Of Excellence recipient 2015, 2017 for Leadership

Professional Affiliations & Volunteerism

Merck Women's Network Member, 2013 to present 

Serving as Alabama Volunteer Co-Lead, 2020 to present

  • Coordinated Annual Southeast Women's Network Alabama Chapter Networking & Volunteer Day for all divisions to participate within the state

Merck for Mother's Ambassador, 2013 to present

Volunteer for Salvation Army and Central AL Community Food Bank

Timeline

Executive Sales Representative

Merck & Co Inc
07.2003 - Current

Sports Medicine Sales Specialist

Spar Medical
07.2002 - 07.2003

Sales and Marketing Coordinator

Art of Imagery; Larry Young Photography
05.2001 - 07.2002

Elementary Teacher~Fourth Grade

Mountain Brook Elementary School
03.2000 - 05.2001

Bachelor of Science - Elementary Education

University of Alabama at Birmingham

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Michele HoldenExecutive Sales Representative