Michele Ishii

• Managed transactions staff who ensure personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Oversee benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
• Assist Employee Engagement Team with support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
• Supervise the Transactions Team; completes Performance Appraisals
• Created new classes of work to accommodate the growing workforce and expansion in our EHHC. Updated a few outdated job classifications and minimum qualifications requirements to align them with current standards in the healthcare industry.
• Collaborate with the Corporate Classifier and other region classifiers quarterly to discuss trends, issues and solutions while working in a civil service, union environment.

Duties listed above: HR Specialist IV

Managed HR Transactions staff effective, 11/1/13.

Trained in the Classification rea to assume the responsibilities of the Human Resources Specialist IV (Classifications) upon her retirement on 10/31/13.

• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
• Processed employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
• Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
• Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.

• Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
• Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Assisted with on-boarding process of new hires.
• Processed employee leave requests while ensuring compliance with FMLA regulations and company policies.
• Answered and redirected incoming phone calls for office.
• Audited the employee transactions record from hire to separation/retirement. Processed all transactions in Lawson to accurately reflect employment with the East Hawaii Region.
• Assisted future retirees with the ERS, EUTF and Medicare requirements.
• Assisted employees with benefit questions and issues.

• Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
• Timestamped paper applications and forward to recruiter.
• Assisted with on-boarding process of new hires.
• Answered and redirected incoming phone calls for office.
• Responded to employee inquiries regarding benefits and other HR topics.

• Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
• Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Assisted with on-boarding process of new hires.
• Processed and accurately recorded new hires, terminations, transfers and promotions into HRIS.
• Implemented new HR software solutions that improved efficiency in managing personnel records.
• Answered and redirected incoming phone calls for office.
• Coordinated open enrollment periods for benefit programs, ensuring timely communication of plan changes to all employees.
• Processed employee termination paperwork at direction of supervisory staff.
• Created and completed personnel action forms for hires, terminations, title changes and terminations.
• Responded to employee inquiries regarding benefits and other HR topics.