Michele Jackson
Bus Driver
Capitol Heights,MD
Summary
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 20 years of experience in Bus Driver roles.
Overview
20
20
years of professional experience
Work History
Bus Driver
Arlington Transit
02.2020 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Retained bus system, route and stop knowledge for informative customer advice.
- Received excellent customer reviews for friendly, punctual transport services.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Inspected bus for any mechanical issues before departure.
- Developed and maintained positive relationships with passengers and other drivers.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Operated large vehicles in difficult urban and rural conditions.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
- Aided passengers with disabilities or special needs.
Bus Driver
Big Bus Tours
05.2008 - 10.2020
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Retained bus system, route and stop knowledge for informative customer advice.
- Received excellent customer reviews for friendly, punctual transport services.
- Complied with traffic regulations to operate vehicles in safe and courteous manner.
- Inspected bus for any mechanical issues before departure.
- Developed and maintained positive relationships with passengers and other drivers.
- Operated large vehicles in difficult urban and rural conditions.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
- Aided passengers with disabilities or special needs.
- Diffused potential passenger disputes with fairness and professionalism.
- Regulated heating, lighting and ventilating systems for passenger comfort.
Education
No Degree - Communications
Wesley College
Dover, DEHigh School Diploma -
Crossland High School
Temple Hills, MD05.1997
Skills
- Passenger Interaction
- Local Traffic Laws
- Technology-Driven Navigation
- Local Street Knowledge
- Vehicle Inspection
- DOT Standards
- Air Brake Certification
- Safety Practices
- Public Transit Operations
- Defensive Driving
- Two-Way Radio Operation
- Equipment Safety
- Fare and Voucher Collection
- Sightseeing Tours
- Passenger Service and Safety
- Collect Payments
- Commercial Driving
- Arrival and Departure Duties
- Operational Safety
- Wheelchair and Scooter Security
- Daily Vehicle Inspections
- Bus Inspections
- Motorcoach and Bus Operation
- Monitor Passengers
- Safe Transporting
- Tires and Brakes Inspections
- Visual Inspection
- Customer Satisfaction
- Van and Shuttle Operation
- Defensive Driving Practices
- Emergency Exit Door Operation
- Federal and State Driving Regulations
- Customer Experience
- Operational Procedures
- Transportation Regulations
- Passenger Assistance
Timeline
Bus Driver
Arlington Transit
02.2020 - Current
Bus Driver
Big Bus Tours
05.2008 - 10.2020
No Degree - Communications
Wesley College
High School Diploma -
Crossland High School
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