Michele Jackson

Perform a wide range of Pharmacy operations, answer phones,count and label containers fill prescriptions with accuracy. Maintain stock levels, pull expired drugs and supply items, sequester items on recall, observe New Contracted items, ensure shelf tags are up to date and work all established VA policies and procedures of par levels, inventory maintenance to exceed the national turn rate.

Participates in the annual WALL-WALL inventory to help with yearly budgeting. Work along side Pharmacy staff to procure products to have supply on hand in the Outpatient and Inpatient areas. Work to identify New Contracted Drugs and most cost-effective products by researching Open Market third parties; McKesson Prime Vendor account and Open Market account are set up to utilize the NAT, FSS, BPA and ABC ordering guidelines to ensure compliance with Federal purchasing regulations and policies along with maintaining documentation of DSCSA data per FDA requirements and accountability for auditing purposes. Verify products in the national drug file, PPS-N prior to ordering. Utilize McKesson reports for DSCSA data, receiving reports for audit purposes.

Procure prescription, non-prescription medications and health specific supply items (ostomy, incontinence, diabetic etc.) while ensuring to maintain purchasing policy and regulations set forth by the pharmacy service and VHA. Assist pharmacy staff with stock issues such as backorders and shortages by utilizing the Pharmacy Shortage TEAMS group. Maintain the recall SALESFORCE database daily by sequestering affected product UPC, NDC/LOTS and obtaining a RA return authorization from the Reverse Distribution Centor for credit of affected lot. The credit is downloaded to the Salesforce database. A Recall Response Form is completed and emailed to the RDC and reported to the Pharmacy Management. Research and procure products from Medline, Independence Med., Hollister, etc for patients that use ileostomy, colostomy, catheter etc. Train Pharmacy Technicians in policy and procedures; purchase card for procuring products, receiving products from Vendors while observing purchasing protocol, return un-needed product. Maintain purchase card purchases and documentation with accuracy per VA financial policy. Operated the pharmacy Automated Dispensing Equipment(OPTI-FIL), restock and maintained a cleaning schedule (06/2005-04/2006)

· Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

· Counted and labeled prescriptions with correct item and quantity.

· Answered incoming phone calls and addressed questions from patients and other health professionals.

· Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

· Restocked the automated medication dispensing equipment and maintained a cleaning schedule of the equipment.

· Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

· Calculated dosage, filled prescriptions with correct item and quantity.

· Restocked automated medication dispensing equipment.

· Answered incoming phone calls and addressed questions from customers and healthcare providers.

· Processed mail and refills from patients.