Michele Jeppesen
St. Augustine
Overview
32
32
years of professional experience
1
1
Certification
Work History
Quality Analyst
Georgia-Pacific
Palatka
08.2019 - Current
- Support Kraft and Retail Tissue by ensuring products meet internal spec and quality.
- Quarantined quality hold products in real time, facilitating operator communications to return to specifications promptly for 1st quality paper production.
- Review and troubleshoot Autoline testing and reliability.
- Assist ABB technicians in person and/or on the phone with troubleshooting the Autoline 400 paper tester in the Kraft lab.
- Analyze test sheets and retain from previous 24hrs daily. review data accuracy in Elixir.
- Created and implemented SOPs for Kraft business, training operators on new procedures for Tissue business.
- Coach, train, and mentor personnel on specific lab equipment and help build capabilities, Kraft and Tissue businesses.
- Equipment calibrations and excel spreadsheet updates with monthly calibration data for SQF recordkeeping purposes for Retail Tissue.
- Attend and assist with quality events in the DDS meetings for both Kraft and Retail Tissue.
- Coach operations personnel best practices and methods, specifically data integrity.
- Maintain and organize Retain Library daily, support customer complaint investigations.
- Communicate and mentor through other GP sources, NTC and corporate, to align with testing and equipment, GPIQS, data acquire, etc.
- Report to maintenance on TAPPI standard gaps in each of the Tissue labs, temperature, and humidity, etc.
- Participate in Palatka's GEMBA walk challenges. Effectively communicate with Kraft personnel to gain knowledge of pertinent safety needs.
- Supported ATL Sales Team by managing COA, sample requests, and dispositions.
- Assist with potential new Kraft business - shipping and collecting samples, rolls.
- Communicate with machine manufacturing engineers on quality issues.
- Collect and communicate with Master techs on the Costco bundle audit and shipping process that provides Costco, our internal mill, and NTC checks to align with and meet Costco quality standards. Process also provides feedback of relevant gaps and helps to provide 'What GOOD looks like' for all to achieve and sustain.
- Annual Quality team specification update and review, including elixir SME for data.
- Koch Environmental Steward - commitment to our Mill's vision on having minimal impact on the environment. Report on compliance issues as they arise.
- Product Stewardship - Joined the Corporate Quality and Palatka Quality team on the implementation of StarLims for the Quality Labs in Palatka.
- Mentored new KQM personnel on Kraft Quality System processes and best practices.
- Attended the 2025 Paper Making Chemistry Class at Neenah Technical Center Neenah, WI
- Day to day assist Facility and Kraft Quality Manager with Quality System enhancements to better serve our worldwide customers.
- Showcased initiative to pursue training on a quality gap with customer complaints.
- Assisted with enhancements to Customer Complaint system amongst sales team
- Slashed days customer complaints open by over 75%
Kraft Paper Tester
Georgia-Pacific
Palatka
01.2018 - 08.2019
- Evaluated base sheets for PM 1 and 2, ensuring compliance with specifications.
- Documented elixir quality data and coordinated with back tenders on failed tests and retesting.
- Executed comprehensive testing on production processes for quality assurance.
- Collaborated with cross-functional teams to identify and resolve product issues.
- Utilized automated testing tools to streamline testing procedures and increase efficiency.
Production Quality Technician
Georgia-Pacific
Palatka
06.2014 - 01.2018
- Executed product testing for converting bath and towel lines to ensure compliance with quality specifications.
- Performed IRM equipment checks to uphold operational standards and prevent potential issues.
- Collaborated with operators on quality standards to reinforce product integrity and consistency.
Tissue Paper Tester
Georgia-Pacific
Palatka
10.2011 - 06.2014
- Conducted base sheet testing for PM 3, 4, and 5, ensuring adherence to quality standards.
- Documented and communicated elixir quality data, collaborating with back tenders to address failed tests and coordinate retesting.
- Conducted thorough testing of products to ensure quality standards.
- Collaborated with teams to identify and resolve product issues.
- Documented test results and findings for review and analysis.
Tissue Utility
Georgia-Pacific
Palatka
06.2010 - 10.2011
- Executed cleanup procedures and coordinated roll changes; communicated effectively with core operators while covering shift vacancies and absences.
- Operated C line on K lines and supported cleanup processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cabler
Carlisle Interconnect Technolgies
Saint Augustine
02.2010 - 06.2010
- Followed safety regulations while executing cabling tasks on-site, maintaining a safe work environment.
- Performed quality checks on finished products, verifying compliance with industry standards.
- Collaborated with team to implement quality measures ensuring aerospace customer standards.
Team Leader Packing Dept
IDEAL STANT CORPORATION
St. Augustine
07.2003 - 02.2009
- Led a team of 10 employees, ensuring alignment with production goals.
- Scheduled job assignments and coordinated training sessions to enhance team skills.
- Coordinated overtime shifts to meet urgent production needs.
- Procured supplies and managed daily production cards to maintain workflow efficiency.
Stay at Home Parent
Our Household CEO and Mom
07.2001 - 07.2003
- Managed daily household operations and schedules for family activities.
- Coordinated educational activities and learning experiences for children.
- Oversaw budgeting and financial planning for household expenses.
- Facilitated communication between family members to enhance collaboration.
- Maintained a clean, safe, and organized living environment for the family.
- Maintained safe play environment.
- Transitioned into the workplace to further contribute to the family
Delivery Driver
EVERYDAY FLOWERS INC.
East Palatka
02.1994 - 06.2001
- Optimized delivery routes to ensure timely and accurate deliveries across designated areas.
- Delivered floral arrangements to customers in a timely manner.
- Inspected vehicles for safety and maintenance before each route.
- Communicated with dispatch regarding delivery schedules and changes.
Skills
- Quality assurance oversight
- Analytical problem-solving
- Detail-oriented analysis
- Process improvement guidance
- System development
- Superior level of organization
- Excellent time management skills
- Self-motivated and proactive
- Team player
- Collaboration facilitation
- Excellent communication skills
- Embrace challenges
- Growth mindset
Certification
- Product Stewardship and Principles of Auditing Certificate, 01/01/24
- HACCP Practitioner (NSF) Certificate, 01/01/24
- SQF Edition 9 to 10 - Conversion Training 05/06/2026
Timeline
Quality Analyst
Georgia-Pacific
08.2019 - Current
Kraft Paper Tester
Georgia-Pacific
01.2018 - 08.2019
Production Quality Technician
Georgia-Pacific
06.2014 - 01.2018
Tissue Paper Tester
Georgia-Pacific
10.2011 - 06.2014
Tissue Utility
Georgia-Pacific
06.2010 - 10.2011
Cabler
Carlisle Interconnect Technolgies
02.2010 - 06.2010
Team Leader Packing Dept
IDEAL STANT CORPORATION
07.2003 - 02.2009
Stay at Home Parent
Our Household CEO and Mom
07.2001 - 07.2003
Delivery Driver
EVERYDAY FLOWERS INC.
02.1994 - 06.2001