Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHELE JOHNSON

Summary

Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Cashiering and Order fulfillment Associate

Benjamin Pharmacy and Surgical Supplies
06.2024 - Current
  • Greet customers as they arrive and provide a friendly and efficient checkout experience.
  • Accurately process cash, credit, and debit card transactions.
  • Handle returns, exchanges, and customer inquiries professionally.
  • Maintain a clean and organized checkout area.
  • Balance the cash register at the end of each shift.
  • Receive and process customer orders accurately and efficiently.
  • Pick, pack, and prepare orders for shipment or in-store pickup.
  • Ensure all items are properly labelloid and packaged to meet company standards.
  • Coordinate with the inventory team to manage stock levels and update inventory records.
  • Communicate with customers regarding order status and any potential delays.
  • Provide assistance to customers in locating products and answering questions.
  • Resolve customer issues and complaints promptly and professionally.
  • Uphold company policies and procedures to ensure a safe and pleasant shopping environment.

Security Officer

Metro One Loss Prevention
08.2021 - 05.2024
  • Enforced strict adherence to post orders while maintaining a visible and authoritative presence throughout the property.
  • Guarded restricted areas, effectively preventing unauthorized access and ensuring security.
  • Secured entrances by conducting thorough manual checks and using x-ray machinery to scan individuals and bags.
  • Conducted regular patrols to monitor and report any suspicious activities or security breaches.
  • Responded promptly to security alarms and incidents, ensuring swift resolution and minimal disruption.
  • Collaborated with local law enforcement to enhance overall security measures and protocols.

Administrative Manager/Accounting

Kadtron Trading LLC
05.2014 - 06.2021
  • Performed comprehensive data entry in QuickBooks, ensuring accurate financial records and transactions.
  • Prepared and issued invoices, maintaining meticulous billing records.
  • Updated logistics, coordinating with vendors and clients to ensure timely deliveries and efficient operations.
  • Researched and identified cost-saving opportunities, optimizing office supply procurement and service contracts.
  • Developed and implemented training materials for new hires, improving their efficiency with office equipment and procedures.
  • Oversaw the maintenance and management of office equipment, supplies, and facilities, ensuring a well-organized work environment.
  • Established and refined administrative procedures to maximize operational efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other critical documents.
  • Organized and facilitated meetings between executives and external vendors or clients, ensuring smooth communication and coordination.
  • Conducted regular audits of office processes to identify areas for improvement and implemented necessary changes.

Administrative Assistant/Accounting Clerk

Solid Rock Construction Company Limited
04.2003 - 09.2010
  • Managed accounts receivable, performing data entry into QuickBooks with a high degree of accuracy.
  • Assisted in payroll preparation, ensuring timely and precise payments to employees.
  • Prepared and submitted timesheets, job quotations, and proforma invoices, maintaining thorough financial documentation.
  • Organized and maintained both physical and electronic filing systems, ensuring accurate and confidential records management.
  • Greeted visitors professionally, addressing inquiries and directing them to the appropriate personnel.
  • Composed a variety of written correspondence, including letters, memos, reports, emails, and presentations, supporting management staff.
  • Managed incoming calls, providing information or directing callers to the correct department.
  • Maintained office supplies inventory, ensuring adequate stock levels and timely replenishment.
  • Coordinated with suppliers to ensure prompt delivery of office supplies and managed vendor relationships.
  • Assisted with financial reporting and reconciliation, contributing to accurate financial statements.

Education

Bachelor of Science - Accounting

University of The West Indies
Kingston, Jamaica
11-2014

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Certification

Certificate in Supervisory Management

Timeline

Cashiering and Order fulfillment Associate

Benjamin Pharmacy and Surgical Supplies
06.2024 - Current

Security Officer

Metro One Loss Prevention
08.2021 - 05.2024

Administrative Manager/Accounting

Kadtron Trading LLC
05.2014 - 06.2021

Administrative Assistant/Accounting Clerk

Solid Rock Construction Company Limited
04.2003 - 09.2010

Bachelor of Science - Accounting

University of The West Indies

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MICHELE JOHNSON