MICHELE JOHNSON
Registered Nurse
Vestavia Hills,USA
Summary
Dedicated and compassionate Registered Nurse with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse, NICU
UAB St. Vincent’s Hospital
02.2025 - Current
- Provided care for premature and sick infants in an intensive care setting
- Collaborated with interdisciplinary teams to develop individualized care strategies for neonatal patients.
- Educated families on infant care practices, fostering understanding and support during NICU stay.
- Assisted in the implementation of evidence-based practices to enhance patient outcomes in the NICU.
- Administered medications and treatments according to established protocols and care plans.
- Mentored junior nursing staff on best practices, promoting professional development and teamwork.
- Facilitated effective communication between families, physicians, therapists, social workers, dietitians, pharmacists – fostering a collaborative approach to holistic neonatal healthcare delivery.
Registered Nurse, Postpartum Unit
Brookwood Baptist Medical Center
06.2023 - 02.2025
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with multidisciplinary teams to develop comprehensive patient care strategies.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse, ICU Stepdown
Ascension St. Vincent’s
07.2022 - 06.2023
- Administered patient care, ensuring adherence to safety protocols and clinical best practices.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management, enhancing understanding of treatment options.
- Advocated for patients' needs within multidisciplinary meetings, ensuring comprehensive treatment approaches.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Sales Associate/Manager
JJill, Inc.
07.2019 - 06.2025
- Managed multimillion-dollar women’s specialty clothing store
- Responsible for customer service satisfaction, daily operations, and sales
- Led sales team to achieve quarterly targets through strategic planning and performance analysis.
- Fostered relationships with key clients, resulting in increased repeat business and customer loyalty.
- Mentored junior staff on best practices, encouraging professional development and teamwork within the sales team.
Practice Manager
Birmingham Infectious Diseases, Inc.
02.2016 - 09.2017
- Oversaw daily operations, ensuring compliance with healthcare regulations and organizational standards.
- Managed staff scheduling and performance evaluations, fostering a collaborative work environment.
- Implemented process improvements to enhance patient care and operational efficiency.
- Developed training programs for new employees, enhancing onboarding experience and retention rates.
- Led initiatives for technology integration, optimizing workflow and data management systems.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Oversaw accounting, budgeting, and financial reporting.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Improved practice revenue through effective financial management and strategic cost reductions.
Practice Manager
Heights Dermatology
04.2015 - 02.2016
- Analyzed practice performance metrics to identify areas for improvement and strategic planning.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
Practice Manager (Urology Practice)
Baptist Medical Group
05.2013 - 12.2014
- Managed busy multi physician urology practice with five locations
- Streamlined operational workflows to enhance patient care efficiency.
- Led staff training initiatives to improve service delivery and team performance.
- Coordinated multidisciplinary teams for effective case management and treatment plans.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
Practice Manager
SouthCoast Allergy and Immunology
09.2009 - 05.2013
- Managed two locations and provided lifestyle and diet education to newly diagnosed patients
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
- Created and implemented organizational policies and procedures.
- Implemented new electronic health record system, leading to increased efficiency in patient data management.
- Identified opportunities for additional services or expansion within the practice based on market research analysis.
- Spearheaded initiatives aimed at improving community relations, including hosting events such as health fairs or seminars on relevant topics in healthcare management.
Education
Associate Degree in Applied Science - Nursing
Jefferson State Community College
Birmingham, ALBachelor of Science - undefined
Auburn University
Auburn, ALSkills
- Care coordination
- Critical thinking and problem solving
- Medication administration
- Emergency interventions
- Organizational skills
- Task and work prioritization
- Detail-oriented
- Documentation and reporting
- Patient advocacy
- Quality assurance
Certification
- Alabama License 1-191301
- BLS - Basic Life Support
- NRP - Neonatal Resuscitation Program
- ACLS - Advanced Cardiovascular Life Support
Timeline
Registered Nurse, NICU
UAB St. Vincent’s Hospital
02.2025 - Current
Registered Nurse, Postpartum Unit
Brookwood Baptist Medical Center
06.2023 - 02.2025
Registered Nurse, ICU Stepdown
Ascension St. Vincent’s
07.2022 - 06.2023
Sales Associate/Manager
JJill, Inc.
07.2019 - 06.2025
Practice Manager
Birmingham Infectious Diseases, Inc.
02.2016 - 09.2017
Practice Manager
Heights Dermatology
04.2015 - 02.2016
Practice Manager (Urology Practice)
Baptist Medical Group
05.2013 - 12.2014
Practice Manager
SouthCoast Allergy and Immunology
09.2009 - 05.2013
Bachelor of Science - undefined
Auburn University
Associate Degree in Applied Science - Nursing
Jefferson State Community College