Michele Jones
Paragould,AR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Office Clerk/Manager
The Cowboy Steakhouse
04.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
General Office Clerk
Bayird Auto Group
08.2016 - 03.2023
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Responded to inquiries from callers seeking information.
- Processed client rebate reconciliation, reporting and check requests.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
Office Clerk
UniQue Designs
03.1999 - 07.2009
- Interacted with customers by phone, email to take care of their every need.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support, addressing routine, and special requirements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers needing to place orders.
Education
High School Diploma -
Albert Schweitzer
Germany06.1986
Skills
- Quickbooks
- Microsoft Excel
- Customer Relations
- Customer Service
- Office Supplies and Inventory
- Sorting and Labeling
Timeline
Office Clerk/Manager
The Cowboy Steakhouse
04.2023 - 08.2023
General Office Clerk
Bayird Auto Group
08.2016 - 03.2023
Office Clerk
UniQue Designs
03.1999 - 07.2009
High School Diploma -
Albert Schweitzer
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