Michele King
Senior Mortgage Processor
Indianapolis,IN
Summary
Seasoned Senior Mortgage Processor known for high productivity levels and efficient task completion. Specialize in loan documentation, regulatory compliance, and risk assessment management. Excel in communication, problem-solving, and time management skills, ensuring smooth loan processing workflows and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Mortgage Processor
Security Federal Savings Bank
Carmel, IN
05.2024 - Current
- Ensured adherence to state and federal regulations governing mortgage lending practices.
- Maintained a database of customer information such as income statements and credit histories.
- Resolved any discrepancies or issues that arose during the loan process.
- Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
- Communicated regularly with senior management regarding loan pipeline status updates.
- Processed post-closing documents including insurance policies, tax returns, payoffs.
- Monitored changes in regulatory requirements affecting mortgages in order to stay abreast of industry trends.
- Reviewed mortgage commitments from investors ensuring all terms are met before submitting loans for purchase.
- Performed due diligence checks on potential borrowers using internal databases and public records searches.
Commercial Loan Administrator
First Merchants
Indianapolis, Indiana
01.2024 - 05.2024
- Participated in training sessions on banking regulations related to consumer protection laws.
- Monitored account activity including payments, renewals, delinquencies, and other transactions.
- Adhered to applicable laws and regulations.
- Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.
- Ordered and evaluated corporate business statements.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Updated client account information and records in company databases.
Senior Mortgage Processor
Silverton Mortgage (Arbor Homes Homes)
Indianapolis, IN
11.2022 - 01.2024
- Ensured adherence to state and federal regulations governing mortgage lending practices.
- Maintained a database of customer information such as income statements and credit histories.
- Conducted quality control reviews on processed loans to ensure accuracy prior to submission for approval.
- Managed multiple files simultaneously while meeting tight deadlines.
- Coordinated with lenders, title companies, appraisers, and attorneys to ensure timely completion of all transactions.
- Processed post-closing documents including insurance policies, tax returns, payoffs.
- Verified accuracy of data entered into automated underwriting systems such as Fannie Mae DU, LP or Freddie Mac LP, DO.
- Monitored changes in regulatory requirements affecting mortgages in order to stay abreast of industry trends.
- Communicated regularly with senior management regarding loan pipeline status updates.
- Reviewed and verified loan applications for accuracy, completeness, and compliance with underwriting guidelines.
- Provided guidance to junior processors regarding processing procedures.
- Resolved any discrepancies or issues that arose during the loan process.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
- Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Managed conditions sent from underwriting departments.
- Created and completed loan submission packages.
- Gathered property appraisals, surveys and tax records to update mortgage loan files.
Senior Mortgage Loan Processor
Elements Financial
Indianapolis, IN
06.2018 - 11.2022
- Reviewed and verified loan documents to ensure accuracy and compliance with company policies and procedures.
- Provided guidance to Loan Officers on complex loan products or processes.
- Performed quality control reviews on final documents prior to closing.
- Prepared loan packages for underwriting, including ordering title reports, credit reports, appraisals, verifications of employment and other documentation as required.
- Maintained strict confidentiality of customer data in accordance with applicable laws.
- Participated in training sessions designed to keep abreast of changing industry regulations and standards.
- Managed a high volume of incoming calls from customers inquiring about their mortgage application status.
- Resolved document discrepancies with customers in order to complete loan applications accurately.
- Actively monitored the daily pipeline to ensure timely closings of loans in process.
- Maintained regular contact with customers throughout the loan process providing updates on progress made or any needed information or documentation.
- Developed relationships with internal departments such as Underwriting, Closing, Funding and Compliance teams in order to facilitate smoother processing timelines.
- Assisted Loan Officers in resolving customer issues related to their mortgages by troubleshooting potential solutions or escalating them when necessary.
- Upheld compliance with privacy and security requirements, as well as federal statutes covering VA loans.
- Created and completed loan submission packages.
- Managed conditions sent from underwriting departments.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Filed completed packages quickly and efficiently.
Junior Mortgage Loan Processor
Ruoff Home Mortgage
Indianapolis, IN
01.2016 - 06.2018
- Assessed credit reports to determine eligibility for mortgage loans.
- Compiled documentation required for submission to government agencies for processing.
- Organized files electronically according to document type and date received.
- Researched discrepancies in documentation received from applicants or third parties.
- Processed loan documents and ensured compliance with federal regulations.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Reviewed loan applications and verified accuracy of borrower information.
- Created and completed loan submission packages.
- Filed completed packages quickly and efficiently.
- Managed conditions sent from underwriting departments.
- Reviewed and verified loan application documents for completeness and accuracy.
- Monitored loan processing timelines to meet closing deadlines.
- Checked applicant credit, personal references and employment histories.
- Worked with third-party vendors to address and clear loan closing requirements.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
- Filed and maintained loan records.
Education
Bachelor of Science - Elementary Education And General Studies
Ball State University
Muncie, INSkills
- Organizational abilities
- Loan processing expertise
- Regulatory compliance understanding
- Communication proficiency
- Appraisal compilation
- Appraisals
- Processing documents
- Document Review
- Title Examination
Certification
- I am a Notary in the state of Indiana
Timeline
Senior Mortgage Processor
Security Federal Savings Bank
05.2024 - Current
Commercial Loan Administrator
First Merchants
01.2024 - 05.2024
Senior Mortgage Processor
Silverton Mortgage (Arbor Homes Homes)
11.2022 - 01.2024
Senior Mortgage Loan Processor
Elements Financial
06.2018 - 11.2022
Junior Mortgage Loan Processor
Ruoff Home Mortgage
01.2016 - 06.2018
Bachelor of Science - Elementary Education And General Studies
Ball State University
- I am a Notary in the state of Indiana
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