Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michele Kingsborough

Oak Harbor,OH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Home Health Aide

Private Care
01.2023 - Current
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointment management.
  • Followed nutritional plans to prepare optimal meals.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Provided direct personal care and administrative services to clients.

Orthodontic Practice Manager

Concierge Orthodontics
06.2014 - 05.2024
  • Examined claims forms and other records to determine insurance coverage.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Being physically agile- kneeling, standing, bending,walking, reaching for long periods of time
  • Traveled monthly to different states
  • Used multiple dental computer systems
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
  • Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
  • Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
  • Managed office bookkeeping with insurance billing and patient payments.

Education

Certificate Dental Assistant -

Toledo Dental Academy
Toledo, OH
01.2009

High School Diploma -

Oak Harbor High School
Oak Harbor, OH
05.1998

Skills

  • Compassion and Empathy
  • Active Listening
  • Electronic Medical keeping
  • Ability to work flexible shifts, overtime and irregular hours
  • Being physically agile- kneeling, standing, bending, walking, reaching for long periods of time
  • Computer and Technology skills
  • Excellent customer service and decision making skills
  • Thrive in fast pace work environment
  • Effective communication in high pressure situations
  • Proven ability to deliver difficult news with empathy and professionalism
  • Ability to remain calm and composed under pressure
  • Strong attention to detail
  • Ability to work independently and or as team
  • Ability to multi-task/ strong organizational skills
  • Insurance claims research, billing and posting specialist

Certification

Certified Dental Assistant

X-rays License DANB

First aid and CPR certified


References

References :

Dr. Hersheal Aggarwal D.D.S.

Dentist/co-worker

407-492-3555


Kayla Mortiz

Regional Manager/co-worker

419-351-8531


Ann Waggoner

Treatment Specialist/co-worker

419-463-0735


Timeline

Home Health Aide

Private Care
01.2023 - Current

Orthodontic Practice Manager

Concierge Orthodontics
06.2014 - 05.2024

Certificate Dental Assistant -

Toledo Dental Academy

High School Diploma -

Oak Harbor High School

Similar Profiles

CREATE PROFILE
Michele Kingsborough