Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Affiliations
Timeline
Hi, I’m

Michele Klein

Fargo,ND
Michele Klein

Summary

Well-qualified HR Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

12
years of professional experience
1
Certification

Work History

Aldevron

HR Business Partner
10.2023 - Current

Job overview

  • Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
  • Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
  • Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
  • Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
  • Collaborated with senior management to align HR initiatives with organizational goals.
  • Advised senior management on organizational development and change management initiatives.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
  • Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
  • Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.

MetroPlains Management, LLC.

HR Manager
08.2018 - 10.2023

Job overview

  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Streamlined HR processes for increased efficiency with the use of HRIS systems.
  • Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Became an officer of the company in August of 2021 and named the Assistant VP of HR.

Marvin Windows (formerly Integrity Windows & Doors)

HR Generalist
02.2016 - 08.2018

Job overview

  • Was responsible for the management and supervision of 500 employees in a manufacturing setting
  • Worked with the HR team as well as multiple departments to strategize improvements to hiring processes, acquiring and maintaining talent, performance management, as well as successfully managed the day to day activities.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
  • Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
  • Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
  • Supported company growth by leading successful recruitment and hiring campaigns.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

E.W. Wylie Corporation

HR Generalist
01.2013 - 02.2016

Job overview

  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Processed employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
  • Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
  • Enhanced understanding of benefit offerings with effective communication materials and presentations.
  • Coordinated and conducted employee orientations to promote understanding of coverage and options.
  • Built relationships with vendors to foster quality service delivery.
  • Performed benefits audits to identify discrepancies and opportunities for improvement in plan design or administration.
  • Partnered with vendors to provide employee training on various topics such as retirement planning or health management strategies, empowering staff members to make informed decisions about their personal wellbeing.
  • Implemented wellness initiatives that contributed to improved employee health and reduced absenteeism.
  • Educated employees on their benefit options, empowering them to make informed decisions about coverage.
  • Participated in job fairs to recruit new talent.
  • Assisted with creating employee handbooks and manuals.

Education

Boise State University

Bachelor’s Degree from Human Resource Management
05.2011

Skills

  • Talent Acquisition & Retention
  • Talent Management & Succession Planning
  • Strategic Planning & Direction
  • Training & Development
  • Policy Development & Implementation
  • Performance Management
  • Process Improvement
  • Problem Solving & Conflict Resolution

Certification

  • SHRM–CP, 2017
  • SHRM-SCP, 2022

Volunteer Experience

ND SHRM State Council, Certification Director, 2016 - 2021

References

  • Marcia Barnes, Sr. HRBP, Aldevron, 608-212-5034, marcia.barnes@aldevron.com
  • Jenna Wilm, Director of Operations, Ohnstad Twichell, 701-367-2368, jwilm@ohnstadlaw.com
  • Crystal Swanson, Director of Human Resournces, Planet Fitness, 701-899-1729, crystal@pfbaseline.com
  • Kari Holmstrom, Vice President of Operations, Commonwealth Development Coporation, 701-429-8786, kholmstrom37@gmail.com
  • Kay Anderson, Former Vice President of Human Resources, E.W. Wylie Corporation, 701-492-7079

Affiliations

  • SHRM

Timeline

HR Business Partner

Aldevron
10.2023 - Current

HR Manager

MetroPlains Management, LLC.
08.2018 - 10.2023

HR Generalist

Marvin Windows (formerly Integrity Windows & Doors)
02.2016 - 08.2018

HR Generalist

E.W. Wylie Corporation
01.2013 - 02.2016

Boise State University

Bachelor’s Degree from Human Resource Management
Michele Klein