Michele Knoop

Experienced in office management, data entry, and filing inventory with a strong focus on quality control. Skilled in delegating tasks and positioning employees to deliver an exceptional customer experience. Proficient in scheduling, bank deposits, and other essential functions. Successfully managed payable/receivable accounts for a doctors' office in a previous role, streamlining the billing process by transitioning from paper to electronic claims system. Maintained a meticulous filing system for financial and medical records to ensure compliance with HIPAA regulations. With multiple years of customer service experience, developed a keen eye for detail and an ability to understand and address customer needs. Adept at resolving issues to the satisfaction of all parties involved, prioritizing customer satisfaction above all else. Personable and organized with positive, upbeat tone. Well-versed in scheduling and administrative tasks, with proficiency in managing phone systems and customer service software. Committed to creating welcoming environment and ensuring smooth front office operations. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.