Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michele Knudsen

Olean,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

26
26
years of professional experience

Work History

Oilfield Laborer/Office Manager

Self Employed
08.2019 - Current
  • Contribute to the timely completion of projects by consistently working long hours and maintaining a strong work ethic.
  • Occasionally operate heavy machinery such as excavators to transport materials and support operations.
  • Increased operational efficiency through proper use of hand tools and power tools during repair tasks.
  • Managed inventory of supplies, tools, and equipment for efficient access during drilling projects.
  • Contributed to environmental compliance efforts by properly disposing of waste materials according to regulations.
  • Assisted in rigging up and down processes, enabling smooth transitions between drilling sites.
  • Assisted in the installation of casing strings, contributing to the integrity of drilled wells over time.
  • Performed general labor duties such as loading/unloading trucks or digging trenches when needed for successful project completion.
  • Maintained and repaired production equipment and pipelines to support efficient operations.
  • Assisted with rigging and installation of production equipment, pumps and pipes.
  • Handle the business accounting and any other necessary office work

Home Health Care Provider

Public Partnerships
10.2017 - 03.2020
  • Maintained clean personal areas.
  • Helped with home management tasks, bathing, meal preparation, and routine cleaning.
  • Organized medication and provided reminders according to schedule.
  • Reduced patient anxiety and stress through effective communication and active listening skills.

Office Assistant

Veterinary Care of Cuba
05.2017 - 09.2017


  • Facilitated smooth operations by efficiently handling phone calls, appointment scheduling and visitor inquiries, and any other required administrative tasks

Home Care Provider

Public Partnerships
01.2014 - 02.2017


  • Assisted patients with bathing, dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores, medication managment, and errands by transporting to appointments, cleaning personal spaces.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Certified Nursing Assistant

Bradford Ecumenical Home
05.2013 - 03.2014
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients physical and mental status throughout shifts.

House Keeper

Bradford Ecumenical Home
01.2012 - 04.2013
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked residents rooms by replacing linens, sweeping and mopping floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Swept and mopped cafeteria.

Office Manager

Kellner Well Services
07.2010 - 06.2011
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Direct Support Professional

Beacon Light Behavioral Health
01.2010 - 07.2010
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Transported clients to medical and dental appointments to provide support.

Office Assistant

Kellner Well Services
11.2008 - 12.2009
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, and phone calls.
  • Expedited document processing with accurate data entry and timely filing.

Direct Support Professional

Lakeshore Community Services
02.2007 - 10.2009
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Transported clients to medical and dental appointments to provide support.

Direct Support Professional

Strawberry Fields
10.2006 - 02.2007
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Transported clients to medical and dental appointments to provide support.

Office Manager

National Healthcare Inc.
08.2004 - 01.2006
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic, scheduling and dismissing of employees.

Sales Associate

Victoria's Secret
09.2004 - 01.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Processed incoming shipments and worked on floor sets.

Cashier

Wal-Mart Supercenter
01.2004 - 08.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sales Associate

Hot Topic
08.2003 - 01.2004
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

B. Moss
07.2003 - 10.2003
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Snack Shop Attendant

Lewistown Hospital
09.2000 - 02.2003
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Maintained a clean and organized area.
  • Took food orders, cooked and checked out customers.
  • Took inventory and stocked incoming shipments.
  • Was given decision making authority to satisfy customer complaints and requests.

Cashier

Walmart
06.1999 - 09.1999
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

No Degree - Accounting

Jamestown Community College
Olean, NY

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Order taking
  • Reliability and punctuality
  • Product restocking
  • Cash register operation

Timeline

Oilfield Laborer/Office Manager

Self Employed
08.2019 - Current

Home Health Care Provider

Public Partnerships
10.2017 - 03.2020

Office Assistant

Veterinary Care of Cuba
05.2017 - 09.2017

Home Care Provider

Public Partnerships
01.2014 - 02.2017

Certified Nursing Assistant

Bradford Ecumenical Home
05.2013 - 03.2014

House Keeper

Bradford Ecumenical Home
01.2012 - 04.2013

Office Manager

Kellner Well Services
07.2010 - 06.2011

Direct Support Professional

Beacon Light Behavioral Health
01.2010 - 07.2010

Office Assistant

Kellner Well Services
11.2008 - 12.2009

Direct Support Professional

Lakeshore Community Services
02.2007 - 10.2009

Direct Support Professional

Strawberry Fields
10.2006 - 02.2007

Sales Associate

Victoria's Secret
09.2004 - 01.2005

Office Manager

National Healthcare Inc.
08.2004 - 01.2006

Cashier

Wal-Mart Supercenter
01.2004 - 08.2004

Sales Associate

Hot Topic
08.2003 - 01.2004

Sales Associate

B. Moss
07.2003 - 10.2003

Snack Shop Attendant

Lewistown Hospital
09.2000 - 02.2003

Cashier

Walmart
06.1999 - 09.1999

No Degree - Accounting

Jamestown Community College

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Michele Knudsen