Michele Kopitskie
Helmetta,NJ
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Efficient, accuracy-driven successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 30 years of superior performance in related roles. Efficient Administrative team member with strong history of providing top-notch clerical support and operational assistance to support staff needs. Diplomatic communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced in coordinating documents, supplies and project resources. Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timeline's. Offering diplomatic and professional communication, strong time management and multitasking expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer Serivce
Brunswick Hills Tennis Center
East Brunswick
03.2020 - Current
- Answering phones servicing clients to rent courts take payments and anything else to assistant the clients
Administrative Assistant
General Alloys
Jamesburg
10.2016 - 07.2019
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Assisted with administrative tasks, including filing, answering phones and 30 incoming calls, emails and faxes per day from customers.
Administrative Assistant
Crown Cruise Vacations
Princeton
01.2009 - 10.2016
- Efficiently coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Coached new employees on administrative procedures, company policies and performance standards
- Assisted with administrative tasks, including filing, answering phones and 15 incoming calls, emails and faxes per day from customers.
Education
High School Diploma -
Spotswood High School
Skills
- Data entry
- Customer service orientation
- Phone call answering
- Invoicing and billing
- Administrative Assistant
- Clerical
- Organizational Skills
- Receptionist
- Scheduling
- Outlook
- Microsoft Word
- Billing
- Time management
- Office experience
- Communication skills
- Analysis skills
- Sales
- Filing
- Office management
- 10 key typing
- Word processing
- Accounting
- Accounts payable
- QuickBooks
Certification
Driver's License
Timeline
Customer Serivce
Brunswick Hills Tennis Center
03.2020 - Current
Administrative Assistant
General Alloys
10.2016 - 07.2019
Administrative Assistant
Crown Cruise Vacations
01.2009 - 10.2016
High School Diploma -
Spotswood High School
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