Michele Korbe
Independence
Summary
Dynamic individual with hands-on experience in customer service skills, planning, and management experience, with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Valley Green Inc.
07.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Managed website with any updates.
Office Manager
Golden Rule Pest Control Llc
06.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Built an manage website for the company.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Board Member - Membership Chair
Monmouth Independence Community Preschool
09.2023 - 05.2024
- Fostered collaboration among board members, promoting open communication and shared decision making.
- Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
- Drove strategic planning efforts to align with company vision and long-term objectives.
- Prepared and presented reports of enrolled children and recruit for open spaces avalible.
- Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships through social media to advance mission of enrollment.
- Presided over board meetings and conducted board business to address organizational objectives.
- Streamlined organizational efficiency with implementation of new strategic planning framework.
- Collaborated and reported to legal immunization record database of Oregon to keep students up to date with their vactionation records.
- Established and maintained strong relationships with existing parents and new recruited parents that were entering the school.
- Coordinated orientation sessions for newly joined members making them feel welcomed into the community and familiarizing them with available resources.
- Planned and hosted meetings of open house, orientations and conferences.
- Analyzed membership data and identified areas for potential growth, leading to increased revenue generation.
- Served as the primary point of contact for all membership inquiries, providing exceptional customer service and support.
- Developed a comprehensive membership database to streamline processes and improve overall efficiency.
- Assisted in the development of annual budgets, ensuring resources were allocated effectively towards membership services and programs.
- Collaborated with fellow board members to strategize organizational growth and plan future initiatives for enhanced member experience.
Board Member - 3's Chair
Monmouth Independence Community Preschool
09.2022 - 05.2023
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate scheduling of volunteers each month for the school.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Associate Degree - General Studies
Chemeketa Community College
Salem, OR06.2018
Skills
- Customer service
- Data entry
- Computer skills
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation, data and recordkeeping
- Office management
- Professional communication
- Dedicated team player
- Recordkeeping
- Verbal communications
- Invoice processing
- Relationship building
- Mail handling
- Meticulous attention to detail
- Microsoft PowerPoint
- Multi-line phone systems
- Resourceful
- Event coordination
- Tech-Savvy
- Meeting planning
- Workflow optimization
- Bookkeeping
- Coordination
- Training and coaching
- Project management
- Supervising staff
- Letter preparation
- Program files maintenance
- Account reconciliation
- Payroll and budgeting
- Workflow planning
- Inventory systems
- Office equipment maintenance
- Team bonding
Timeline
Board Member - Membership Chair
Monmouth Independence Community Preschool
09.2023 - 05.2024
Board Member - 3's Chair
Monmouth Independence Community Preschool
09.2022 - 05.2023
Office Manager
Golden Rule Pest Control Llc
06.2020 - Current
Administrative Assistant
Valley Green Inc.
07.2016 - Current
Associate Degree - General Studies
Chemeketa Community College
Similar Profiles
Kole FitzpatrickKole Fitzpatrick
Lawn Maintenance Laborer at Valley Green LandscapingLawn Maintenance Laborer at Valley Green Landscaping
William PaepkeWilliam Paepke
Farm Manager at Valley Green Farms LLCFarm Manager at Valley Green Farms LLC
Brooke SchwartzBrooke Schwartz
Veterinary Receptionist at Valley Green Veterinary HospitalVeterinary Receptionist at Valley Green Veterinary Hospital
KRISTEN WOTOWIECKRISTEN WOTOWIEC
Adjunct Professor- (School of Education and Counseling) at Cleveland State UniversityAdjunct Professor- (School of Education and Counseling) at Cleveland State University
KAILEY ENLOWKAILEY ENLOW
Behavioral Health DSP/ Paraprofessional at Behavioral Health AlliesBehavioral Health DSP/ Paraprofessional at Behavioral Health Allies