Michele Landry

Worked with periodontist to create a timeline and budget for clinical treatment while coordinating treatment with general dentist and other specialists.

Created, processed and appealed insurance claims to facilitate the financial plan for patient’s treatment

• Provided exceptional customer service when addressing patient inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to
• Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
• Reconciled end-of-day reports to determine accurate billing and payment processing.
• Resolved patient complaints professionally, maintaining positive relationships with patients and referring dentists for future practice growth