Summary
Overview
Work History
Education
Skills
Timeline
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Michele Larsen

Sarasota,FL

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 13 years of relevant work experience to your team.

Overview

15
15
years of professional experience

Work History

Authorizations/Health Benefits Specialist

Partners Imaging Center
08.2023 - 05.2024
  • Streamlined benefits administration processes for increased efficiency and reduced errors.
  • Conducted regular audits of benefit programs, ensuring compliance with applicable laws and regulations.
  • Maintained up-to-date knowledge of healthcare industry trends, incorporating best practices into the company''s benefit offerings when appropriate.
  • Led cross-functional teams in the evaluation and selection process for new insurance carriers or plan designs, ensuring optimal coverage options were identified.

Front Desk Receptionist

Intercoastal Medical Group
06.2012 - 05.2022
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Completed patient referrals to other medical specialists.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Front Desk Receptionist

Advanced Chiropractic Of Lakewood Ranch
02.2009 - 03.2012
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

GED -

Sarasota VoTech
Sarasota, FL
05.1995

Skills

  • Computer Proficiency
  • Organization and Time Management
  • Medical Records Verification
  • Operational Efficiency
  • Medical Coding
  • Calendar and Appointment Management

Timeline

Authorizations/Health Benefits Specialist

Partners Imaging Center
08.2023 - 05.2024

Front Desk Receptionist

Intercoastal Medical Group
06.2012 - 05.2022

Front Desk Receptionist

Advanced Chiropractic Of Lakewood Ranch
02.2009 - 03.2012

GED -

Sarasota VoTech

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Michele Larsen