MICHELE D LOPER
Flint,MI
Summary
PROFESSIONAL OBJECTIVE: To obtain a senior management position where I can effectively utilize my expertise in education, human relations, project management and communication to develop partnerships and strategic plans that will enhance and ensure a seamless integration of innovative strategies for business growth.
Overview
24
24
years of professional experience
Work History
Mobility/ Community Services Liaison
Mass Transportation Authority
Flint, MI
06.2023 - Current
- Meet and establish partnerships with local businesses and companies to identify and solve transportation needs for their clients.
- Developed and maintained effective relationships with internal and external stakeholders.
- Identify opportunities and build a network of contacts within relevant industries, which enables access to valuable resources for community partnerships.
- Continuous support for the implementation of the Genfare system, designed to improve customer experience.
- Oversee the MTA Customer Service office.
- Collaborate with senior management to identify areas of improvement and expansion within existing partnerships with MTA.
- Identified new transportation opportunities for MTA services in Genesee County.
Director of Special Events& External Events
Kettering University
Flint, MI
09.2012 - 01.2024
- Identifies best practices and enhancement opportunities in order to improve current Kettering events and cultivation of programs
- Plans and manages the departmental budget including revenue and expenses
- Plans, coordinates and promotes special events including Kettering Commencement Ceremony other special events including Kettering Homecoming Weekend and Celebration of Excellence for Faculty and Staff outstanding service
- Recommends changes and additions to Kettering's event policies and procedures and executes as directed.
- Responsible for the development, management for all budget functions, year-end event reports and provides analysis and recommendations for future actions and improvements
- Assist student organizations, academic departments, faculty, staff and students to develop, organize, and produce comprehensive activities and programs with a balance of entertainment driven events as well as student learning opportunities
- Coordinates and monitors events timeline's; reviews and analyzes evaluations
- Facilitate and develop relationships with community organizations including carriage Town Ministries, Urban League Flint and local school districts
Operations Manager
Mass Transportation Authority
Flint, MI
01.2020 - 06.2023
- Developed key performance indicators to measure the effectiveness of operational processes for Rides to Wellness (RTW).
- Supervised day-to-day workflow of RTW employees in order to maximize productivity and maintain quality standards.
- Assessed RTW employee development needs, and provided feedback on their progress toward meeting goals.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Managed scheduling, training, shift picks, and inventory control.
- Monitor the daily attendance of all RTW employees and Kronos payroll.
- Aided the Director of RTW during the executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Assistant Director of Annual Giving
Kettering University
Flint, MI
09.2008 - 09.2012
- Develop annual goals and objectives for the university.
- Develop and implement strategies to broaden alumni participation and financial support for the Annual Fund.
- Develop and oversee a master plan for solicitations, which includes prospect management, timing and type of direct solicitations, and coordination with individual giving efforts.
- Planning and managing an aggressive annual fund program, which includes volunteer coordination, direct mail appeals, e-solicitations, and phone-a-thons.
- Produce regular internal and external narrative reports addressing progress in fundraising activities and donor cultivation.
Asst. Director of Academic Services/ Resource Center
Kettering University
Flint, MI
02.2006 - 08.2008
- Developed, promoted, and led staff responsible for positively influencing student retention through the coordination, maintenance, and facilitation of at-risk student initiatives.
- Served as a liaison and represented Academic Services with degree-granting academic departments, various campus offices, and strategic committees and boards, which affect policies relating to academic and student issues.
- Coordinated, collaborative efforts campus-wide on behalf of probationary, disability, and special-needs students.
- Planned, managed, and coordinated all functions under the campus-wide Student Tutor Program, which included budgetary issues, establishing goals, priorities, policies, and procedures, as well as hiring, supervising, and training student tutors.
- Consult with parents, faculty, corporate sponsors, and counseling staff.
Financial Aid Officer
Kettering University
04.2001 - 03.2006
- Processed Free Application for Federal Student Aid forms (FAFSA).
- Processed Federal Stafford loans, electronically certified educational loans from several lending institutions.
- I represented the university as the lead financial aid workshop presenter for financial aid high school nights.
Education
Master of Business Administration -
Kettering University
Masters of Science - Operations Management
Kettering University
Bachelor of Arts - Communications
University of Michigan
Flint, MISkills
- Strong management and supervisory skills
- Project Management
- Organizing and facilitating events
- Extensive experience in developing and managing budgets
- Strategic planning
- Monitoring and implementing company policies
- Fundraising
- Grant writing
- Hiring personnel
- Sales strategies
- Verbal and written communication
- Goal setting
- Community outreach
Affiliations
- Convention & Visitors Bureau Advisory Committee, 2018 - Present
- Beecher Community School Board of Education, President, 2008 - 2016
- Entrepreneurship across the University Pacific Crest Teaching Institute
Honorsandawards
- 2012, Leadership Award, Beecher Board of Education
- 2008, Outstanding Staff, Alpha Phi Alpha Fraternity
Summary
To obtain a management position where I can effectively utilize my expertise in education, human relations, project management, and staff recruitment and retention., 25 years' experience in the educational field, 17 years' experience post-secondary education, 10 years' experience within public education K-12, 15 years Administrative and Management experience, 6 years financial aid experience, Over 12 years' experience in conducting educational workshops, Extensive experience in team building and problem solving, Experience in developing initiatives for student recruitment and retention, Proficient in utilization of BANNER system, Microsoft Word, Publisher, PowerPoint and Excel
Timeline
Mobility/ Community Services Liaison
Mass Transportation Authority
06.2023 - Current
Operations Manager
Mass Transportation Authority
01.2020 - 06.2023
Director of Special Events& External Events
Kettering University
09.2012 - 01.2024
Assistant Director of Annual Giving
Kettering University
09.2008 - 09.2012
Asst. Director of Academic Services/ Resource Center
Kettering University
02.2006 - 08.2008
Financial Aid Officer
Kettering University
04.2001 - 03.2006
Master of Business Administration -
Kettering University
Masters of Science - Operations Management
Kettering University
Bachelor of Arts - Communications
University of Michigan
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