Summary
Overview
Work History
Skills
Certification
Skills
References
Corevalues
Timeline
Generic

Michele Lovin

Washougal,WA

Summary

With over 30 years of experience in professional multifamily management, I have developed a deep understanding of market rate/conventional assets, retail, and HOA. Expertise with extensive market knowledge extends to the Portland Metro, SW Vancouver, Salem, and Bend areas.


As a dynamic leader, prioritizing the success of team members, the company, and clients. Seeking a company that shares core values of respect, success, challenge, and balance. Excels in portfolio management and consistently drives investment strategies to optimize asset performance. Ability to collaborate with cross-functional teams delivers consistent results even in evolving market conditions. Strong skills in risk assessment, financial analysis, and strategic planning. Known for reliability and flexibility.

Overview

1
1
Certification

Work History

Regional Portfolio Manager

Quantum Residential
04.2023 - Current
  • Oversight of 8 affordable properties, including tax credit, VASH, PBV, and PSH
  • Completed classes and training for PSH - Permanent Supportive Housing
  • Portfolio included two communities in lease-up with specific deadlines for funding
  • Facilitated portfolio performance review and implemented new strategies.
  • Streamlined reporting procedures for greater efficiency in communicating portfolio updates to clients
  • Managed diverse portfolios, ensuring proper diversification and alignment with client objectives
  • Communicated market developments, portfolio changes and annual performance information to clients
  • Enhanced portfolio performance by implementing effective investment strategies and risk management techniques
  • Proactively communicated changes in market conditions that warranted adjustments within portfolios, minimizing potential losses or missed opportunities
  • Mentoring team members, sharing knowledge on portfolio management techniques and fostering professional development
  • Multifamily NW 2024 ACE nominee Portfolio Manager of the year


Regional Manager

Security Properties Residential
01.2022 - 08.2022
  • Oversight of nine communities in Portland, Beaverton, Lake Oswego, Salem, and Bend markets
  • Diverse portfolio, including garden style and high rise, ranging in size from 158 units up to 440 units
  • Two communities encompass retail and HOA components
  • Primary focus: software migration from OneSite to Entrata, transition and onboarding of new communities, large capital improvement projects, and unit rehabs
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Established team priorities, maintained schedules and monitored performance
  • Successfully managed budgets and allocated resources to maximize productivity and profitability

Regional Manager

Coast Property Management
01.2020 - 01.2022
  • Oversight of 11 communities in the Portland Metro and Salem market
  • The portfolio consisted of garden style, mid-rise, micro units, condominiums, and retail
  • Employment highlights included: creating and implementing successful marketing plans, budgets, and leasing plans for lease up of four communities
  • Large capital project due to deferred maintenance
  • Maintaining strong client relations that resulted in bringing on additional assets
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members

Portfolio Manager

Income Property Management
01.2018 - 01.2020
  • Oversight of 19 communities consisting of vintage boutique, micro units, garden style, and SRO
  • Employment highlights included: creating and standardizing company training programs, participating in writing the company handbook, and developing new processes and procedures
  • Presented color and design concepts to owners for refreshing common areas that maintained the historic atmosphere of the building
  • Software migration to Yardi/CRM
  • Facilitated portfolio performance review and implemented new strategies
  • Streamlined reporting procedures for greater efficiency in communicating portfolio updates to clients

Portfolio Manager

Princeton Property Management
01.2010 - 01.2018
  • Oversite of over 20 garden style, mid-rise, tax credit/restricted income, and lease-ups
  • Employment highlights included: Repositioning of assets which included vacating the entire community, designing and oversight of entire process
  • New business development, which included creating and presentation of preforms to prospective clients

Skills

  • Financial Management

  • Property Performance Management

  • Relationship building and management

  • Analyzing opportunities

  • Market Trend Analysis

  • Capital Project Oversight

  • Reputation Management

  • Training, Development, Coaching

  • Annual performance reviews

  • Recruitment and hiring

  • Adaptability

  • Conflict Resolution

Certification

Licensed Real Estate Broker, Washington

Skills

Creating, implementing, and accountable for the annual budget, Cash, accrual, stabilized, lease-up, and proforma, Thorough monthly and annual financial reconciliation and reporting, Monitoring aged receivables and ensuring proper collection protocol is followed as it relates to company policy and applicable laws & regulations, Oversite of large capital projects, including rehabs, insurance claims (fire, flood, property damage), Reputation management - Assisting with reconciling resident concerns to ensure a positive outcome, Reviewing weekly reports, rents, leasing, and marketing, Establishing and monitoring leasing, renewal, and marketing performance goals, Site inspections to ensure property achieves the highest level of quality and standards, Ensure the property is free of safety & liability concerns, Reporting incidents timely with documentation and photos, Responding quickly and effectively to safety concerns, Provide ongoing training and monitoring of company safety standards, Strong Leadership skills, Provide support & training to all team members to ensure they are reaching and excelling at their fullest potential, Ensure team members feel supported and recognized for their achievements, Coaching - Providing regular positive and constructive feedback, Establishing goals with frequent follow-up, Understanding training needs, and recognizing that each person learns differently, Communicating professionally, concisely, and effectively both written and verbally, Ability to maintain strong trusting relationships with leadership, company support

References

References provided upon request

Corevalues

  • RESPECT
  • SUCCESS
  • CHALLENGE
  • BALANCE

Timeline

Regional Portfolio Manager

Quantum Residential
04.2023 - Current

Regional Manager

Security Properties Residential
01.2022 - 08.2022

Regional Manager

Coast Property Management
01.2020 - 01.2022

Portfolio Manager

Income Property Management
01.2018 - 01.2020

Portfolio Manager

Princeton Property Management
01.2010 - 01.2018

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Michele Lovin