Michele Marshall

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.
• Sorted documents and maintained organized filing process.
• Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

• Resolved client issues efficiently, maintaining a high level of professionalism and empathy throughout the process.
• Respond accurately and effectively to both New Business clients and to existing Policy Holders, Verify all New Business clients personal information and obtain any information needed to set up a personal auto insurance policy, and explain the coverage in detail, advise company guidelines ,assign policy number,assist with existing policy holders in helping make changes to their coverage, replacing vehicles, and verify all residents in the house hold.
• Responsible for sending all documents for signatures to changes on existing policies and for new clients.

• Used equipment like forklifts and pallet jacks to move inventory.
• Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
• Completed physical inventory counts each month.
• Audited and corrected discrepancies in inventory numbers.
• Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
• Verified incoming products and checked delivery totals to keep system records current and accurate.
• Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
• Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problem solving.
• Performed data entry and completed proper paperwork.
• Moved shipment materials to and from designated areas using lift and hand trucks.
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Maintained receiving documents for returns from customers accounts.

Process packing slips/Invoices and bill of material through a computer system.

Enter and verify all customer information for return of the material.

Processed an average of 4000 books a day.

Updated customers orders providing live information to ensure timely credit for the customers.

Verified and counted the return material.

Highly proficient in the use of a RF gun Technology.

Perform annual and physical inventory.