Michele Marshall
Philadelphia,PA
Summary
Results-driven leadership professional with a proven track record of delivering high-quality service and fostering strategic alliances that enhance student success. Expertise in leveraging metrics to assess and elevate performance, driving impactful change for positive outcomes. Demonstrated capabilities in planning, implementing, coordinating, evaluating, and advocating for initiatives that align with organizational goals. Committed to creating an environment that promotes collaboration and continuous improvement.
Overview
9
9
years of professional experience
Work History
Program Interventionist
A Step Up Academy
Jenkintown, PA
08.2025 - Current
- Execute individualized behavior plans, collect daily data, and update behavior records as directed by specialists.
- Implement behavioral strategies and curriculum (e.g., VB-MAPP, PEAK) in classroom, school, or community settings.
- Provide proactive, empathetic, and safe support during behavioral crises.
- Work with teachers, behavior specialists, families, and therapists to ensure consistency in behavior plans and skill generalization.
- Foster independence by teaching interpersonal, social, and self-help skills (e.g., ADLs).
Program Coordinator
Growing Resilient Communities
Philadelphia
08.2020 - 11.2023
- Assured all aspects of the program were efficiently and fully developed, implemented, coordinated, and monitored.
- Developed and implemented supervision and training strategies to enhance skills of individuals with differing abilities in supportive community environments.
- Assisted transitional participants in work skills, assisted individuals in making choices, safe work environment for individuals; assisted in other specific supports as described in Individualized Plans or IEP.
- Engaged with families, case managers, treatment providers, and community agencies to ensure effective communication and support for client needs.
- Provided comprehensive functional, vocational, and basic life skills assessments.
- Analyzed client status in daily and weekly management meetings, identifying critical indicators for reassessment of client strengths, needs, and interests.
Director of Residential Programs
Northern Children's Services
Philadelphia
09.2017 - 06.2020
- Implemented operational strategies for three residential programs, focusing on support for pregnant and parenting adolescents and young adults in alignment with regulatory guidelines.
- Conducted thorough assessments of operational problems and implemented comprehensive solutions to uphold high-quality standards in the program.
- Ensured clients who have autism and/or intellectual disabilities received high quality training in vocational, daily living and social skills that foster independence.
- Assisted transitional participants in selecting their choice of vocational goals, obtaining employment, and maintaining employment, along with assistance of workplace accommodation, if needed.
- Promoted a positive work environment, oversight of staff and external job coaches, created documentation and reporting for DHS, OVR, ODP, and management staff.
- Facilitated discussions with CEO regarding critical matters influencing staff and stakeholder engagement with families and transitional participants.
Education
Master of Science - Health Administration
Saint Joseph's University
Philadelphia05-2020
Bachelors of Science - Behavioral Health Counseling
Drexel University
Philadelphia05-2018
Skills
- Adaptability
- Collaboration & Teamwork
- Communication
- Leadership
- Organization
- Problem solver
Timeline
Program Interventionist
A Step Up Academy
08.2025 - Current
Program Coordinator
Growing Resilient Communities
08.2020 - 11.2023
Director of Residential Programs
Northern Children's Services
09.2017 - 06.2020
Bachelors of Science - Behavioral Health Counseling
Drexel University
Master of Science - Health Administration
Saint Joseph's University