Michele Martino

Administrative Assistant

Martino Roofing

Sewell

01.2025 - Current

Maintained office supplies inventory by checking stock to determine inventory level.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Answered questions from customers regarding products and services offered by the company.
Processed invoices for payment using accounting software applications.
Developed and maintained filing systems for confidential documents and records.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Updated contact lists regularly when changes occur in employee status or contact information.
Managed office supplies inventory and placed orders when necessary.
Managed database systems containing customer contact information.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Proofread content for typo-free emails and documentation.
Composed, edited and typed complex memos and reports with job-related software.
Responded to customer issues to provide immediate resolution and improve retention.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.