Michele McCrary
Administrator Assistant
Bellwood,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant Building Department
Village Of Bellwood
Bellwood, IL
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled calls per day to address customer inquiries and concerns
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Collaborated with team members to achieve target results
- Maintained energy and enthusiasm in fast-paced environment
Administrative Assistant Public Works
Village Of Bellwood
Bellwood, IL
03.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained staff directory and company policy handbook for human resources department.
Administrator Assistant Human Resources
Village Of Bellwood
Bellwood, IL
04.2021 - 05.2021
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Deputy Clerk
Village Of Bellwood
Bellwood, IL
10.2020 - 04.2021
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
- Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
- Attended relevant board and committee meetings and work sessions and prepared minutes of assemblies to maintain transparency of office.
- Coordinated legal advertisements for public dissemination to fulfill statute requirements and facilitate timely responses.
- Forwarded Freedom of Information Act (FOIA) requests to appropriate departments and tracked requests to verify timely response.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Interacted with customers by phone, email or in-person to provide information.
Education
Associate of Arts - Early Childhood Education
Triton College
River Grove, ILSkills
- Ten plus years of progressive experience in administrative and office management capacity
- Excellent verbal and written communication skills
- Ability to manage and prioritize multiple projects and work effectively with minimal supervision
- Ability to work independently as well as to function effectively in an collaborative team environment
- Ability to communicate effectively and work with all levels of an organization
- Superior organizational, problem-solving and critical-thinking skills
- Ability to use range of technology and tools, including but not limited to Microsoft Office
Certification
Notary Republic
Timeline
Administrator Assistant Human Resources
Village Of Bellwood
04.2021 - 05.2021
Administrative Assistant Public Works
Village Of Bellwood
03.2021 - Current
Deputy Clerk
Village Of Bellwood
10.2020 - 04.2021
Administrative Assistant Building Department
Village Of Bellwood
Associate of Arts - Early Childhood Education
Triton College
Notary Republic
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